Narinder Dhillon

Narinder Dhillon Email and Phone Number

Cloud Analytics Customer Success, EMEIA at SAP @ SAP
germany
Narinder Dhillon's Location
London, England, United Kingdom, United Kingdom
Narinder Dhillon's Contact Details

Narinder Dhillon personal email

n/a
About Narinder Dhillon

Helping customers be successful in controlling and consuming their vast amounts of data, anytime, anywhere.

Narinder Dhillon's Current Company Details
SAP

Sap

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Cloud Analytics Customer Success, EMEIA at SAP
germany
Website:
sap.com
Employees:
114326
Narinder Dhillon Work Experience Details
  • Sap
    Customer Engagement Executive, Customer Success
    Sap Oct 2016 - Present
    Feltham, Middlesex, Uk
    Assist Customers with their SAP Roambi and SAP Analytics Cloud deployments and expansions. Responsible for ensuring that our Cloud and on premise customers have a great experience and come back for more!
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  • Rackspace
    Service Delivery Manager
    Rackspace Aug 2014 - Sep 2015
    London, United Kingdom
    The Service Delivery Manager has complete ownership of the relationship between Rackspace and their dedicated portfolio of customers. A Service Delivery Manager is expected to continually develop and strengthen the relationships held to create long partnerships through pro-active and personable interactions:• Responsible for managing renewal, retention and growth of existing accounts by building strong partnership relationships with customers• Manage contract renewal negotiations• Manage customer projects and oversee maintenance schedules for on time delivery• Manage support requests and co-ordinate Rackspace/Customer support teams to deliver within agreed timescales• Review service failures and produce incident reports when required• Validate, negotiate and process service credits• Produce and maintain service improvement plans• Ensure appropriate documentation is in place for specific support requirements i.e. Device/Account level instructions• Organise and chair customer meetings• Identify opportunities for growth and pass leads to a Business Development Consultant
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  • Gartner Uk Limited
    Executive Client Manager
    Gartner Uk Limited Apr 2008 - Jul 2014
    Egham, Surrey
    Gartner provides information technology research and the technology-related insight necessary for clients to make the right decisions.I manage approx 60 clients by providing analytic advice and research to Chief Information Officers (CIO’s) of large international organisations from multiple industry sectors with an approx annual membership value of $3m.
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  • Microsoft
    Client Relationship Manager
    Microsoft Jan 2006 - Mar 2008
    Reading, United Kingdom
    Worked within the “Microsoft Competitive Products” and “Response Management” teamResponsible for client relationship management to enable growth in service usage and satisfaction ratings for key accounts.
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  • Cable & Wireless Communications
    Crm Systems Support
    Cable & Wireless Communications Feb 1999 - Dec 2005
    London, United Kingdom
    CRM Systems Support (March 2000 – Dec 2005)Finance Analyst (Feb 1999 – March 2000)
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  • Temporary Contracts
    Junior Analyst
    Temporary Contracts Aug 1997 - Jan 1999

Narinder Dhillon Skills

Strategy It Strategy Sales Process Crm Cloud Computing Business Development Outsourcing Stakeholder Management Team Management Business Strategy Key Account Management Saas Solution Selling Strategic Partnerships Account Management Professional Services Enterprise Software Salesforce.com Management Lead Generation Team Leadership Software As A Service

Narinder Dhillon Education Details

Frequently Asked Questions about Narinder Dhillon

What company does Narinder Dhillon work for?

Narinder Dhillon works for Sap

What is Narinder Dhillon's role at the current company?

Narinder Dhillon's current role is Cloud Analytics Customer Success, EMEIA at SAP.

What is Narinder Dhillon's email address?

Narinder Dhillon's email address is na****@****ner.com

What schools did Narinder Dhillon attend?

Narinder Dhillon attended Thames Valley University, Thames Valley University.

What skills is Narinder Dhillon known for?

Narinder Dhillon has skills like Strategy, It Strategy, Sales Process, Crm, Cloud Computing, Business Development, Outsourcing, Stakeholder Management, Team Management, Business Strategy, Key Account Management, Saas.

Who are Narinder Dhillon's colleagues?

Narinder Dhillon's colleagues are Jerar Nikolov, Gabriel Mazor, Naveen Ca, Vladislava Vonsovic, Puja Anand, Thomas Gerstner, Preeti Gupta.

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