I am a graduate from Punjabi University, Patiala with a strong foundation in my field of study. I began my career as a Customer Service Representative in Q Conneqt Ltd, Mohali (2018-2019), where I gained valuable experience in providing exceptional customer support. This role allowed me to develop excellent communication skills, problem-solving abilities, and a customer-centric approach.Building on my previous experience and skills, then I joined Quess Corp Ltd. as a Trainer (2020-2022). During my time there, I had the opportunity to enhance my skills in team handling, effective communication, and delivering training programs. I gained valuable insights into designing and conducting training sessions, as well as assessing the learning needs of individuals. This experience further strengthened my ability to provide comprehensive training to candidates and contribute to their professional development.Currently, I am working with IDP Education India Pvt Ltd (Since June 2022), where I continue to contribute my skills and expertise. I have been recognized for my dedication and commitment, receiving a one-year completion recognition certificate. Additionally, I am proud to have been awarded the Extra Miler Award by IDP Education Ltd, which highlights my exceptional performance and going above and beyond in my role.In addition to my customer services, training abilities and office administration, I possess strong technical knowledge and proficiency in various software applications, including Excel. This allows me to effectively utilize technology to streamline processes and enhance productivity.Overall, my profile showcases a combination of customer service expertise, training capabilities, test supervision, office administration and technical proficiency. I am committed to delivering exceptional results, ensuring company growth and continuously seeking opportunities for professional growth.