Narinder S. Email & Phone Number

India

Building the domestic business Responsible for LMD of Samsung productsTrucking, Air and project cargo.Project lead- TMS and eCommerce

India

• Successfully launched Samsung e-shop order fulfillment centers in 7 cities across India
• Implemented and managed logistics operations for e-Shop orders, including design of TMS and WMS systems
• Negotiated favorable contracts with key logistics and warehousing vendors, resulting in 5% reduction in procurement costs
• Increased pool from 20 to 250+ Pan India.
• Lead LD biz. team and won Primary distribution biz. of SIEL.
• Reduced LD cost on existing lanes by 12% annually.

New Delhi Area, India

• Operations Management➢ Lead a team to increase middle mile Prime network to 3&4 tier cities & managed linehaul activities (Air & Surface) Worked closely with network design, distribution and procured logistics teams.➢.
• Achieved cost reduction goal of Air & Surface co-loading in the year of 2018 by saving approx. 1.4 & 2.2 cr
• Initiated and set up first Direct Contract with Indian Domestic Airlines in 2018 for premium shipments.

New Delhi Area, India

• Member of the core team to launch D2C tech enabled logistics & warehousing solutions for SME sellers.
• Created and piloted a new Revenue Monetizing Capability for Amazon Transportation Services (ATS) from Amazon.in sellers called Ship with Amazon (SWA) with best-in-class features set for B2C & B2B shipping needs.
• Scope out strategic partnerships with e-commerce market place enablers like Majento & Shopify.
• Conducted in-depth market research and extensively profiled 3K+ customers to understand requirements of targeted segments for modifying product release roadmaps. Identified new accounts and initiated key account.
• Successfully launched Amazon's Internal Programs for Sellers-Buyers to create more stickiness for the Amazon brand in India with cutting-edge features that are Optimizing technologically fully integrated with.
• Enabled the 1-2 days shipping capability across 150+ cities as part of the Amazon Prime Launch.

Agra, Uttar Pradesh, India

New Business Development & account managementResponsible for new business development & retention of old base in Agra, Mathura, Firozabad, Kanpur territory. Prior to my joining the overall business was less than 21 lakh/month which was grown to 53 lakh/per month. Base account were 50 which increased to approx. 90+ international accounts generating revenue.

New Delhi Area, India

• Managed accounts and met / exceeded targets relating to revenue growth, profit margin, mix of products and services sales, customer retention and customer acquisition.
• Dealt with various key accounts for their supply chain solution for international & domestic logistics requirements; ensured the resolution of all customer escalations through a team of CS representatives.
• Utilizing Sales Force Tool for effective customer & territory planning; spearheading call management and pipeline management
• Onboarded E-commerce, UN agencies and strategic accounts.Achievement
• Successfully achieved the winner position in Prestigious Ambassador Club for highest sales achiever Pan India.
• Developed the concept of aggregating parcels for small E-com sellers.

New Delhi Area, India

• Member of the core team involved in transition of Pafex accounts. Setting up mechanism for major accounts, SME’s and Co-loader accounts. Responsible for NBD & existing business in Delhi cluster.
• Business Retention and Customer Experience: Support growth and retention of business by working with the stakeholders to achieve service and revenue objectives.
• Achieved revenue in all parameters and support given to nurture new accounts to achieve targets.
• Enhanced the coverage plan delivering revenue, capability calendar progress in line with plans to increase YoY growth by 65 % of key accounts & 300 % YOY growth of domestic accounts.

New Delhi Area, India

• Responsible for all IB & OB activities of Import and Export shipments including customs clearance
• Planning of Receiving, sorting, examination and further connections to delivery centres through milkrun vehicles and upcountry through commercial airlines.
• Core member to start operations from Delhi gateway. Responsible for ramp operations
• To handle pre-post post flight related activities in Ramp. Load planning & ground operations.
• OJT of new joiners, actively participated and supported in setting up new hub at Delhi airport cargo terminal.
• Successfully coordinated all airport operations for cargo air freighter, including ramp operations, handling ground equipment LSP's, DG operations, and aircraft turnaround.

Executive Advance General Management Program, Business Administration And Management, General

Diploma In Import And Export Management

Mba, Business Administration And Management, General

Bachelor Of Business Administration - Bba, Business Administration And Management, General, A