Narinder Singh Email & Phone Number

Birmingham, England, United Kingdom

• Account Management of new and existing customers.
• Growing accounts through up-sells and cross-sells, client renewal/expanding contracts, and advising clients on long-term growth strategies.
• Managing daily enquiries from venues and clients, including qualifying and quantifying these enquiries.
• Regular venue visits to foster and developing relationships and developing these into longstanding valued clients and customers.
• Building a database of current, existing and potential customers using the CRM to maintain accurate customer records, including correspondence. Ensuring this is up to date with potential and confirmed business, showing.
• Regularly forecast account metrics – the quarterly sales results and annual forecasts.

Solihull, England, United Kingdom

• Successfully provided coaching and feedback to teams of up to 30, including team managers and senior development managers whereby they have secured government contracts across two sites.
• Leading a team that have excelled in achieving their monthly stats and targets.
• Trained and inducted over 50+ employees, 20 of which have gone into senior management positions.
• Interviewed and recruited a team of 20+ employees successfully.
• Successfully developed the SME programme with weekly workshops, modules, 121 session’s which has increased employee development and improved the team stats by 45%.

• Consistently achieving sales targets and exceeding KPI’s, won top salesman 3 months running.
• Successfully stayed in the top category for competency and processes, scoring over 95% each month.
• Executed a key role in ensuring successful launch of a new product offering.
• Extensive experience in working with various stakeholders.
• Generated 47% of the business through networking events and closing deals through cold calling.

Warwickshire, England, United Kingdom

• Worked in the Domestic Abuse Investigation Unit, investigating and managing risk in High-Risk Domestic Abuse cases.
• Supervised a team of 6 and investigating offences ranging from assault, to attempted murder, to rape and instances of Honour Based Abuse.
• Responsible for gathering evidence, interviewing witnesses, making arrests, managing the process of complex investigations which are dealt at a Crown Prosecution level.
• External and internal engagement with different departments to create ongoing working relationships and collaboration.

Warwickshire, England, United Kingdom

• Provided quality leadership and supervision to a neighbourhood team of police officers and staff with the task of significantly reducing crime in a high crime rate area.
• Controlled the crime rate by 40% through designing and leading clear, defined, and tactical operations.
• Joined a proactive arrest team, as part of a specific operation.
• Responsible for locating and processing criminals which other officers struggled to find and included various covert tactics.
• Located individuals and arrested them using intelligence along with interviewing and processing the suspects to court.
• Mentored Graduate Trainees who started the Graduate scheme Degree programme.