Divya Narula Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

 Work with Business Stakeholders to understand and enhance subscription management and billing requests  Lead a team of technical, business analysis and project management resources to deliver day-to-day business systems operations Deliver workflow and systems changes to enhance efficiency and effectiveness Provide insight into Business Systems programs and projects through a formal project management, reporting and stakeholder engagement approach. Co-ordinate 3rd party vendors to build and run aspects of Infomedia Business systems and maintain strong relationships with vendors Develop business continuity plans, focused on systems availability, with key business stakeholders, review business systems costs monthly.

Parramatta, New South Wales, Au

 Led Business Implementation of various projects to ensure the delivered system is functional and aligns with the identified Business Processes Participated in developing team strategies, policies and procedures to determine and achieve conservation outcomes  Provide end user perspective to improve effectiveness of implemented Business systems  Provide expert support for technology enabled business improvements for Salesforce & .NET applications  Implemented BAU Model for maintenance of business systems post implementation  Provide effective change management and support planning to operational teams to ensure smooth project handover and transition to operational teams. Organised regular release planning, reviews & retrospective meetings during & at the end of projects Build knowledge of multiple business systems to ensure continuous improvement in identified processes and  Concurrently manage multiple projects by overseeing development and implementation of solutions to achieve identified benefits

Parramatta, New South Wales, Au

 Coordinates the development of systems and information solutions to enhance and support Regional Operation’s priorities. Liaise effectively between business users and business system delivery partners, including Business Information and Services Division, and external service providers, to support implementation of business-critical projects. Developed BAU Model for maintenance of business systems post implementation  Managed prioritizing workloads to meet the competing demands of working on multiple projects simultaneously whilst supporting business-as-usual operations.  Collaborated between technical teams & business stakeholders ensuring regular communication

 Arranging stakeholder meetings to gather & document the Business requirements. Analyzing & documenting the Functional Design, Technical Design, Database Design using UML diagrams Liaising with the technical team to ensure proper development of the required solution  Supporting development team with development & solve any technical errors & perform necessary testing Facilitating monthly meetings with clients for potential solutions & status updates

Mumbai, Maharashtra, In

• Case Study: Bike Sharing system for bike rentals – Analysis using linear regression for turning the system into virtual sensor network• Case Study: LoanSmart – Predicting interest rate offered to client using linear regression• Case Study: Predict number of shares of articles published by Mashable on social media using Linear Regression• Case Study: Prediction for Portuguese Bank customer eligibility for discounts using logistic regression• Case Study: Clustering of mtcars data, and chemical composition of wine based on their various characteristics• Project: Prediction for Portuguese Bank to identify which customers to target for their term deposit plan.

Kalgoorlie, Wa, Au

• Developed a Windows Application Software following SDLC lifecycle using C# & SQL Server.• Worked on Preliminary analysis of the project, i.e. gathering & documenting the Business requirements.• Analysed & documented the Functional Design, Technical Design, Database Design (SQL Server) in detail including screen layouts, process diagrams & flowcharts.• Worked on development of the project using Visual C# language & SQL Server Database. • Created Test Plans and testing environment to perform rigorous testing.• Comprehensive Database management & migration of data from SQL (regular batch jobs) to maintain integrity.• Writing Ad-Hoc queries to extract relevant data and producing Crystal Reports. • Maintain structure & integrity of the existing application and ensuring the creation of efficient & optimized software application & detailed documentation.

Global, Us

• Worked in enhancement of Mainframe projects.• Working on development and testing of CICS Web Services to invoke Mainframe applications using Web Technologies (Internet Protocols and standards).• Preparing documentation for the design, review specifications for modifications, and testing.• Coordinating with offshore and onsite teams for timely & efficient delivery.

Austin, Texas, Us

• Handled development & end to end testing modules and migration of Components from Development to Production regions.• Worked on each deliverables according to company’s SDLC and passed all reviews for best practices, code quality, security audits, and performance. • Assured quality & customer service, while participating, driving advanced/complex development tasks and projects to successful completion.

Armonk, New York, Ny, Us

• Participated in developing, maintaining & enhancing mainframes projects• Worked on requirement analysis, unit testing, System Integration testing, supporting User Acceptance testing and migration of Components from Development to Production regions• Demonstrated proficiency in Quality processes followed through the complete software development life cycle• Directed support to the Software Development department in the areas of software/application architecture, development, design, and independent analysis and problem resolution

Master’S Degree, Software Engineering

B.E., Electronics & Communications Engineering