E-Commerce

- Develop new markets and business partnerships abroad.- Act as the primary liaison between customers, business partners and various government entities and the Kuder Management Team. - Support international sales by conducting customer seminars, training and presentations.

- Launched a commercial business based out of Lima serving customers nationwide.- Oversaw the daily operations including sales, marketing, pricing, shipping logistics, facility management, cash flow, bill payments, budgeting, and so on.- Hired and managed administrative and sales personnel.- Learned about Peruvian tax and legal business related regulations.

- Managed the TAC I/NET Building Management System (HVAC and Security) product family sold worldwide.- Managed the Andover Continuum Wireless portfolio and contributed to the strategy behind StruxureWare Wireless.- Worked with engineering and other cross functional groups to translate customer needs into product specific requirements. Supported and guided engineering team throughout development. - Developed business cases for new products and penetration into new markets. - Defined and implemented market research, competitive analysis along with long term product planning and marketing strategies for hardware and software systems products.- Analyzed sales data for improved strategic brand planning. - Prepared product announcements, feature blasts, PowerPoint presentations and in house marketing communications. - Collaborate with commercial marketing and marketing communications to manage the development and distribution of marketing collateral to be used by Regional Sales Managers, partners and Schneider Electric offices/branches worldwide.- Developed in-house demos to assist with the creation of brand strategy. - Partnered with inside legal team to research and protect company trademarks. - Met with branches, partners and end-users to outline new product requirements and document these needs in product specifications. - Communicated the company's vision and unique product benefits to a varied set of audiences.

- Assisted product managers with strategic planning by presenting market and competitive research, as well as driving and developing material for Continuum products including customer presentations and live demos. - Generated sales reports (by product line, application, geographic area) for senior management.- Organized, updated and managed all the existing Continuum marketing and technical documentation, including marketing brochures, datasheets, white papers and product manuals.

- Responsible for coding, unit testing, documentation, system integration testing, and production validation for any changes. - Helped elaborate business requirements, provide project status, and write test cases.- Helped troubleshoot production, test, or development environment issues.- Took ownership of reviewing production logs for new introduced defects and performed data analysis.- Performed troubleshooting for third level support issues escalated from customer relations/second level support.

- Helped students with social and/or academic issues.- Planned and coordinated Multicultural Center diversity programs and events. - Represented the Hispanic student body, its interests and concerns at Student Government meetings.