Naser Alkhatib Email & Phone Number

Amman, Jordan

• Act as a subject matter expert for other Payments products and services under governance, by ensuring full technical understanding of the products including transformation, processes, systems and regulations (cards, SMS, 3Ds, HSM keys).• Own the product roadmap and working with the technical and engineering team to prioritize initiatives, carefully and pragmatically balancing the needs of product, support and platform initiatives(instant issuing, central issuing, ACS, SMS, remote issuing).• Communicate and negotiate priorities with IT Team using in-depth knowledge and experience of technical delivery process.• Ensures timely escalation and resolution of all system issues, with impact assessment for major issues and investigation and timely rectification of recurring issues.• Tracks Product Life Cycle.• Lead the development and implementation of the onboard productstrategy to enhance customer experience and satisfaction.• Manage and drive the articulation of the Client requirements from atechnical and business perspective.• EMV certification and validation with schemes.• Agile practitioner.• JIRA practitioner.• schemes.• HSM expert. SKILLS• Banking Software.• Business Process.• Financial Institutions.• Testing Scenario.• Payment Cards.• Communication.• ISO 8385.• cards management systems. • Ensuring that all of SQL databases are complied with the PCI-DSS by configuring the audit trails on all of the SQL databases.• Conduct training sessions for end-users to maximize CRM utilization and adoption within the organization.• UAT with service providers and end users.

Amman, Jordan

• Manage and import keys to the key management system (KMS) Device.• Working with DataCard Systems for script/EMV generations.• Aware of MATICA systems and card mailing.• Working and troubleshooting DataCard personalization machines (MX600, MX2000).• Follow procedures and rules that covers all the personalizationprocess from receiving the art work cards from the bank to deliverthe card personalized.• project coordinator and Administrator of SMS service application andDatabase.• project coordinator And Administrator of VBV service application.• Ensuring that all of SQL databases are complied with the PCI-DSSby configuring the audit trails on all of the SQL databases.• Administrating and follow up 3D secure and verified by visa projects.• Track Banks/Clients for all testing phases thru pilot and go live withAll related keys and card Personalization and testing

Amman Governorate, Jordan

- expert on KMS and configuration manager. - cards script -coordinate all project for cards .-VBV and 3D secure administrator and project coordinator .-SMS administrator and project coordinator .-Review, analyze and prepare the issuance process Of Debit, Credit Cards And Electron, Prepaid-online transaction , E-payment ,cards cycle- Investigation of Fraud And Full Experience In Solving Problem Cases Of cards And ATM's - good knowledge in settlement and chargeback

Amman Governorate, Jordan

- Cortex Switch Transactions Management - IT support - Advisor to the problems in the cards - Review, analyze and prepare the issuance process Of Debit, Credit Cards And Electron, Prepaid - Chargeback, reversal transactions - Investigation of Fraud And Full Experience In Solving Problem Cases Of cards And ATM's - Cards issuing And cancellation Cards Inquiry (daily, monthly, yearly) - Professional User For Visa Systems - Debit & Credit Applications Entering