Section Head Support It Engineer
Current• Administering &developing and Manage and troubleshooting SharePoint (2007 and 2010)• Manage and troubleshooting network routers, switches , firewalls and other infra devices• Installing, supporting and maintaining new servers and workstations hardware and software infrastructure;Technical Support • Managing email, anti spam and virus protection • Setting up user accounts, permissions and passwords; • Monitoring network usage;switches, routers.• Suggesting and… Show more • Administering &developing and Manage and troubleshooting SharePoint (2007 and 2010)• Manage and troubleshooting network routers, switches , firewalls and other infra devices• Installing, supporting and maintaining new servers and workstations hardware and software infrastructure;Technical Support • Managing email, anti spam and virus protection • Setting up user accounts, permissions and passwords; • Monitoring network usage;switches, routers.• Suggesting and providing IT solutions to business and management problems;• Analyzing and resolving faults, ranging from a major system crash to a forgotten password; • Undertaking routine preventative measures and implementing, maintaining and monitoring network security, particularly if the network connects to the Internet;• Providing a limited training and technical support for users with varying levels of IT knowledge • Working closely with other departments/organizations and collaborating with other IT staff;• Managing intranet website and keeping internal networks running(SharePoint 2010)• Supporting network printers, PBX, UPS with vendor contracts representers.• Responsibility for backup(daily ,weekly ,monthly ) Show less