• Administering &developing and Manage and troubleshooting SharePoint (2007 and 2010)• Manage and troubleshooting network routers, switches , firewalls and other infra devices• Installing, supporting and maintaining new servers and workstations hardware and software infrastructure;Technical Support • Managing email, anti spam and virus protection • Setting up user accounts, permissions and passwords; • Monitoring network usage;switches, routers.• Suggesting and… Show more • Administering &developing and Manage and troubleshooting SharePoint (2007 and 2010)• Manage and troubleshooting network routers, switches , firewalls and other infra devices• Installing, supporting and maintaining new servers and workstations hardware and software infrastructure;Technical Support • Managing email, anti spam and virus protection • Setting up user accounts, permissions and passwords; • Monitoring network usage;switches, routers.• Suggesting and providing IT solutions to business and management problems;• Analyzing and resolving faults, ranging from a major system crash to a forgotten password; • Undertaking routine preventative measures and implementing, maintaining and monitoring network security, particularly if the network connects to the Internet;• Providing a limited training and technical support for users with varying levels of IT knowledge • Working closely with other departments/organizations and collaborating with other IT staff;• Managing intranet website and keeping internal networks running(SharePoint 2010)• Supporting network printers, PBX, UPS with vendor contracts representers.• Responsibility for backup(daily ,weekly ,monthly ) Show less

• Maintaining and Troubleshooting routers, switches, PCs, Servers, Printers, and other network devices and voice devices.• Responsible of network security, services, user privileges over network resources.• Backup and restore the backend systems.• Installation, upgrading and configuring PC software Custom support for operators at sites.• Responsible of Maintenance for Phone Billing System at 22 locations and sites at Cairo Include Phone System (software and hardware),… Show more • Maintaining and Troubleshooting routers, switches, PCs, Servers, Printers, and other network devices and voice devices.• Responsible of network security, services, user privileges over network resources.• Backup and restore the backend systems.• Installation, upgrading and configuring PC software Custom support for operators at sites.• Responsible of Maintenance for Phone Billing System at 22 locations and sites at Cairo Include Phone System (software and hardware), Telephone Lines.• Disaster recovery plans/actions for all running systems. Show less

• Maintenance Software and hardware engineering of computers, peripheral devices Workgroup and LAN networks for customers companies