Naser Hafez Email & Phone Number

Canada

Oakville, Ontario, Canada

Consultative selling of Industrial software solutions (SaaS, MES, IIoT, AI & Predictive Analytics, Cloud Services, HMI) across Municipality, Mining, Aerospace, Pharmaceutical, Water / Waste Water, F&B and OEM sectors.Accurately understanding customers unique requirements through focused discussions, and presenting solutions to C-suite Executives.Mentoring of the sales support organization

Ontario, Canada

Developed deep working relationships with Vendor partners (covering Industrial robots, collaborative robots, autonomous mobile robots, robotic grippers, sensors, vision systems, safety interlocks and safety systems, aluminium extrusion, laser & pin marking systems, SaaS solutions) to extend sales of Vendor products throughout the sales territory.Led the consultative selling process to conceptualize, design and install custom solutions to unique customer automation needs.Implemented sales processes and sales KPI analysis to drive effective sales monitoring, and to plan corrective actions.Change managed the strategic direction for the territory, pivoting from traditional sales methods to a new, highly profitable sales direction.Coached and mentored the sales and sales support organizations.

Belfast, United Kingdom

My own Management Consultancy working with company owners across a number of sectors spanning Retail in the UK.Boosted client business sales revenue by 30% through staff coaching/training and implementing an enhanced pricing model for a Fashion Retail company.Increased client earnings before interest and taxes (EBIT) by 6 percentage points by directing a 3-member senior management team on profitability ratios; executed a new pricing strategy based on net margin analysis, and incorporated a check and balance agreement with the finance team with a Homeware Retail company.Drove a 14% return on Marketing investment (ROI) increase by coaching client on integrated social media market strategies to propel sales and brand awareness for a Sports Retail company.

Ratingen, Germany & Dubai, Uae

Leading multi disciplinary teams (Sales Operations, Product Merchandising, Visual Merchandising, Marketing, Finance & Controlling, Logistics) to grow Apparel, Fashion Accessories, Footwear, Lingerie/Bodywear, Licensed Goods products across Central & Eastern Europe, Asia Pacific, Middle East & Africa.Launched 80 new stand-alone and shop-in-shop locations encompassing 70K sq. ft. of selling area.Shrunk annual markdowns from 40% to 27% and improved stock turn by 20%.Researched, sourced and successfully completed negotiations with online retailers in Europe to cover 6 countries.Pushed in-country sales by 15% and strengthened customer appreciation by 20% by successfully brokering negotiations to set up omni channel cooperation between Franchisors and independent Wholesalers.Led an international multi disciplinary team to conceptualize and implement a global tax protocol solution to permit selling of goods across international tax jurisdictions.Ended risk of non-compliance with European regulators by negotiating a new Select Distribution System for 20 countries, servicing over 400 retail stores, in the European sales territory.Achieved 9% compound annual growth rate (CAGR) over 11 years.

Singapore, Taiwan, China

Leading multi disciplinary teams (Customer Service, Marketing, Finance) to grow Franchise and Wholesale sales of Luxury Home and Licensed products across Asia Pacific.Signed 14 new distribution partners across 6 countries.Improved average transaction value and items per transaction by 20% in Franchise stores, through creation & implementation of tailored training to 240 franchisee retail staff and wholesaler staff.Created and successfully negotiated/implemented an enhanced retail pricing model, generating a 15% increase in sales through Franchise & Wholesale partner points of sale.Grew compound annual growth rate (CAGR) by 11% over 6 years.