A career software delivery director with over 30 years experience of system development, implementation, integration and project/programme delivery knowledge particularly within SME Technology companies. Experienced in driving technically complex and business critical projects, systems integration and business transformation engagements with bespoke and COTS software products into global customers using off-shore and near-shore development models. Energetic programme / project leader and change agent, adept in building and managing multi-skilled teams to deliver a strong project focus to deliver commercial benefits. CORE COMPETENCIESSoftware / systems development and integration experience with pragmatic use of relevant methodologies (AGILE, PRINCE2, MSP) with customer facing and account management acumen:• Adept at consulting with clients, offering viable solutions and liaising across multiple departments, both internally and within client organisations to find win-win solutions and retain and grow business. Strong leadership, stakeholder management, and team building skills:• experienced in collaborating with internal teams to build commitment and momentum across a variety of individuals and groups, to gain the respect of colleagues and staff from all areas of the business• effective customer facing relationship builder and negotiator capable of influencing all levels of management. • perceived as a trouble-shooter and a point of escalation for projects and support issues, using a pragmatic approach to resolve difficult issues and minimise risk.Able to remain calm under pressure, particularly in the face of adversity, whilst demonstrating a flexible approach with the ability to steer a way through challenging situations. Pro-active problem solver, adaptable and results driven.