-Oversee Day-to-Day Operations: Manage daily operations to ensure alignment with the company’s growth objectives, goals-setting, and strategic planning across multiple locations.-Staff Management and Organizational Automation: Lead efforts to automate and streamline organizational processes, enhancing efficiency and productivity.-Strategic Collaboration: Collaborate with the executive team to drive overall development, strategic planning, service delivery, and management of the organization across various departments and locations.-Supervise Senior Staff: Directly supervise managers and coordinators, working closely with senior department staff to enhance their skills and confidence, enabling them to mentor, encourage, and motivate all staff members.-Goal Setting and Tracking: Establish quarterly program, departmental, and staff goals and objectives. Monitor and track results against these goals, implementing accountability protocols to ensure targets are met.-Fiscal Responsibility: Participate in the budget development process and maintain high levels of fiscal responsibility. Work closely with the finance department to budget and monitor programmatic operations.-Qualitative and Quantitative Goals: Ensure the delivery of both qualitative and quantitative goals and outcomes for services provided. Develop performance metrics and standards to measure success.-Data-Driven Assessments: Collect and analyze operational data to assess the feasibility and sustainability of procedures. Implement corrective measures based on data analysis to enhance organizational effectiveness.-Technical Support and Guidance: Provide support and guidance on troubleshooting NetSuite custom script issues and refining operational procedures.-Digital Architecture and Integration: Architect the Total Warehouse Website and Showroom, integrating the backend with NetSuite Custom Records for seamless operations.

Dynamic professional with extensive experience in NetSuite deployments for small and medium-sized businesses. Demonstrates adeptness in ensuring all activities are executed efficiently and cost-effectively. Proficient in leading and managing team members throughout projects, development initiatives, and outsourcing endeavors. Acts as a cohesive bridge between various departments within the NetSuite Practice, fostering collaboration among Sales, Customer Support, and Partners. Trusted internal subject matter expert supporting comprehensive company activities, encompassing system implementations, integrations, and process consultations.

Strategic Leadership:Directed all aspects of IT operations, providing strategic guidance and technical expertise to multiple departments.Developed and implemented comprehensive IT strategies aligned with organizational goals, resulting in a 80% improvement in operational efficiency.Technology Management:Spearheaded the deployment of new technologies and software, ensuring seamless integration and adoption across the organization.Led the testing and evaluation of hardware devices and applications, achieving a 90% reduction in implementation errors.Vendor & Partner Relations:Cultivated strong business relationships with vendors and partners, negotiating contracts that resulted in [X]% cost savings.Managed vendor performance to ensure high-quality service delivery and adherence to contractual obligations.Budget & Financial Oversight:Developed and managed the IT budget, ensuring optimal resource allocation and cost control.Monitored financial performance and reported progress to the CEO and CFO, identifying opportunities for further efficiency improvements.Policy & Compliance:Established and enforced IT policies and guidelines to ensure compliance with industry standards and regulatory requirements.Conducted regular evaluations of organizational needs, implementing strategic initiatives that enhanced service quality and client satisfaction.Team Leadership & Development:Led a high-performing team of IT professionals, fostering a collaborative and innovative work environment.Implemented ongoing training and development programs, resulting in a 90% increase in team productivity and skill levels.Project Management:Directed multiple large-scale IT projects from conception to completion, ensuring timely delivery within budget.Utilized project management methodologies to streamline processes and achieve a 80% improvement in project success rates.

Self-starter with an ability to manage multiple projects simultaneously and adapt to changing situations while managing leadership expectations. Make recommendations and ability to think innovatively on opportunities to various organizational levels. Ensuring we have the right solutions/partnership strategies in place to support our business on its complex technology needs adjacent software applications.

Responsible for business technical implementation, solutions and products to meet our objectives. Support different departments in the areas of Pick System/Accuterm, Parts Manager, Intrupa, SMH, Dysel, Microsoft Dynamics, Salesforce, CAD layout for client architecture blue prints and submittals, Visio and Template Development. Software configuration, documentation, implementation, training and support of the ongoing Microsoft Great Plains/Wennsoft software implementation. Analyze and develop recommendations to meet deliverable targets and complete project tasks. Assist with the development and enhancement of implementation methodologies. Participate in company initiatives (functional and technical analysis, documentation, and development etc). Increase company total revenue to 60%.

Photojournalist

Managing the daily and strategic district operations, maximizing sales and profits through efficient and effective customer service. Plan and maintained optimum inventory levels with an intense awareness of store presentation and product merchandising - oversee daily store operations to include cash management, safety and loss prevention. Responsible for recruiting, training, hiring, scheduling and supervising all 50+ team members. Interacted with other departments within the company to ensure maximum company results are achieved.

Managed project development and implementation of software / applications - utilizing Agile Methodology. Point of contact for all continuing global development within company. Work included architecture of application and scalable design with an intuitive user interface. Developed original templates for (estore) database integration with Cold Fusion utilizing Perl, HTML, Java, JavaScript and other third-party software plugins. Performed quality control testing during development release schedule for internal and client code development. Wrote technical product specifications as part of the research and development of the engineering team.Customized applications for enterprise-level engagements with: Motorola, EA (Electronic Arts), LiveMind, Hewlet Packard, AutoDesk, MusicPlex, Spiegel/Eddie Bauer, Live365 and Intershop Americas Intranet (Internal)

Implemented a large media & entertainment website with dynamic content using Vignette StoryServer with TCL, JavaScript, L90 ad system, PL/SQL and Oracle 8.0.2. The website “portal” provided a nation-wide community of users with news, discussion groups, polls, email, and entertainment. Content was stored in Oracle databases and formatted dynamically to the user profile. The toolset provided user profiling and dynamic content based on category, keyword pairs. Created back-end scripts for editorial staff to manage polls, categories and front-end templates for published articles. Implemented technical spec (business process diagram, use-case, & classes) using UML methodology to broaden CMS.