I have Bachelor degree in the Tourism and hotels management, I have great Experience in the Customer Experience in all the aspects of the customer journey in Egypt and Dubai by leading and managing Front Office Department including Reception, Guest Experience center, Reservation and Concierge services, managing different PMS like Fidelio, Opera, Protel and Comsys, as well the travelling website such as Trip Advisor, Holiday check, Zoofer and top hotels, and managing Trust you a Review analyst as well as Hotel Extranet of Booking.com, Expedia and Agoda.
-
Front Office ManagerBellagio Resort & Spa Nov 2023 - PresentHurghada, Al Bahr Al Ahmar, Egypt -
Assistant Front Office ManagerSunrise Resorts & Cruises Mar 2019 - Jun 2024Sharm El Sheikh, South Sinai, Egypt- leading and managing Front Office Department including Reception, Guest Experience center, Reservation and Concierge services.- managing different PMS like Fidelio, Opera, Protel and Comsys, as well the travelling website such as Trip Advisor, Holiday check, Zoofer and top hotels. - managing Trust you a Review analyst as well as Hotel Extranet of Booking.com, Expedia and Agoda. -
Front Office ManagerBrayka Bay Resorts May 2017 - Oct 2018Marsa Alam, Red Sea Governorate, Egypt- leading and managing Front Office Department including Reception, Guest Experience center, Reservation and Concierge services.- managing different PMS like Fidelio, Opera, Protel and Comsys, as well the travelling website such as Trip Advisor, Holiday check, Zoofer and top hotels. - managing Trust you a Review analyst as well as Hotel Extranet of Booking.com, Expedia and Agoda. -
Assistant Front Office ManagerCity Premiere Marina Deluxe Hotel Apartments Jun 2015 - Jun 2016Dubai Marina, Dubai, United Arab EmiratesHelping front office manager in managing and leading the front office department operation including the Reception, Reservation, guest relation and concierge. -
Manager On DutyCity Premiere Marina Deluxe Hotel Apartments Jun 2014 - Jun 2015Dubai Marina. United Arab Of Emirates- Responsible of all the operations of the Hotel during the night, implementing hotel policy and assure of high quality of service provided to all guests. - follow up the completion of the night run and arrange the needed reports as per hotel policy.
-
Duty ManagerStella Di Mare Beach Hotel & Spa Oct 2012 - May 2014Hurghada, Al Bahr Al Ahmar, EgyptMonitoring the hotel operation in the operated outlets, ensure of providing high quality of service and smooth operation. -
Front Office SupervisorStella Di Mare Beach Hotel & Spa Oct 2011 - Oct 2012Hurghada, EgyptResponsible of supervising the reception and handling shifts, assigning tasks and ensure smooth operation at the reception.
-
Front Office Shift LeaderTitanic Palace Hotel Hurghada Sep 2010 - Sep 2011Hurghada, Egypthandling reception shifts, ensure of working by check lists in all shifts . -
ReceptionistStella Di Mare Beach Hotel & Spa Sep 2009 - Sep 2010Hurghada, Egypthandling welcoming and check in, check out and cashiering service and guest requests.
-
ReceptionistPanorama Bungalows Aqua Park Hurghada Oct 2007 - Aug 2009Hurghada, Egypthandling welcoming and check in, check out and cashiering service and guest requests.
Nashaat Morkos Skills
Nashaat Morkos Education Details
-
Faculty Of Tourism And HotelsTourism And Hotels
Frequently Asked Questions about Nashaat Morkos
What company does Nashaat Morkos work for?
Nashaat Morkos works for Bellagio Resort & Spa
What is Nashaat Morkos's role at the current company?
Nashaat Morkos's current role is Front Office Manager.
What schools did Nashaat Morkos attend?
Nashaat Morkos attended Faculty Of Tourism And Hotels.
What skills is Nashaat Morkos known for?
Nashaat Morkos has skills like Front Office, Hotel Management, Hospitality Industry, Pre Opening, Hospitality Management, Resorts, Tourism, Rooms Division.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial