Supported responses to external request for information from companies and their intermediaries, media, City of Chicago, civic stakeholders, and other partners Assembled, analyzed, and presented economic data for use in presentations, the WBC newsletter, and the WBC websiteCompiled and tracked compelling economic trends in Chicago and assisted the marketing team in telling a story based on the trends

Tested and optimized marketing tactics for customer acquisition (e.g. online advertising)Conducted market research and gave presentations on key findingsFocused on scaling traffic via content and distribution channels

Processed insurance/healthcare paperwork for patients Performed administrative tasks such as answering phones, faxing paperwork, and sorting mail Created call schedules for the thoracic and cardiac surgeons every month