This role involves building and implementation of MFS strategy, commercial business model, product roadmap, product development, business development and innovation for a range of digital financial services across key strategic sectors.1. Planning and coordinate with the strategic partners for Digital Financial Service.2. Product and service Development.3. Channel Rollout Planning4. Monitor and provide necessary requirements to the partners to update the DIGITAL WALLET as per requirement.Key Achievements:1. Application Development2. Fine Tuning of the App as per BRS3. Financial Movement4. Monitoring the updates as per feedback5. Bank-MFS Cash Flow Management.6. Channel Rollout7. QR Based Payment deployment.

• Discussing the financial requirements of clients and providing financial adviceto clients• Assessing and reviewing financial circumstancesprocessing payments and withdrawals• Opening Savings and Current Accounts for customers• Managing Disputes and dispatching for corrections.• Developing a network of local business contactspromoting the bank's services• Managing budgets and meeting targets• Maintaining statistical and financial records• Manage Credit Card opening forms

Upay is a digital payment system owned by UCB (United Commercial Bank), Bangladesh. this is the country's first ever QR based payment system by Bank. soft launch was made October-2017, 5 months prior to joining. working with product development, bug fixing, pilot based launching, UAT, reporting.A. Project Responsibilities:1. Implementation UPay (QR based Payment System) as per BRS2. UAT (User Acceptance Test), Bug fixing, modification of the software 3. Pilot launch, phase wise launch throughout the nation4. Provide training to the UPay end users (i.e. Customer Care, Merchant, partners).5. Maintaining the UPay for smooth running. B. Technical Responsibilities:1. UPay administration,2. Campaign bonus management 3. Troubleshooting & error handling. C. Analytical Responsibilities: 1. Data analysis for top management.2. Different head wise business case & statistical data analysis 3. Merchant performance analysis4. Campaign performance analysisD. Business Responsibilities: 1. Process Management2. Campaign management3. Alliance based projects co-ordination (ie. e-commerce, Telecom etc) 4. Campaign bonus calculation, reporting & disbursement.5. Cross functional activities with different stakeholders (Logistic, IT, Engineering, Finance, Marketing, Corporate & vendors).

Payment management team ensures the payment procedures. For this, the team needs to work with the Banks, mobile operators and other stakeholders so that the consumers can do their payments more effectively. Key responsibilities are-1. Responsible for overall company's payment strategy (B2C, C2B & B2B)2. Electronic Recharge System Deployment3. Work with different partner MFS (Mobile Financial Institute) for payment enrollment.4. Work with different partner banks for enrolling EMI facilities5. PnL (Profit and Loss) analysis of different payment channels (Scratch card, Electronic Recharge System, Mobile Financial Services, Online Payment Gateway )6. Short Code Management7. MFS List- Bkash, Rocket, UCash, Surecash8. Key Vendor Management- SSL Wireless, Digicon Technologies

Trade Marketing is the key department which linked up between sales force and the marketing team for communicating. Trade Marketing Department is responsible for providing different support POSM materials (Posters, leaflet, dangler, shop sign, festoons etc.) to the retailers by which they can helps the customers to know about products. TM team also represents the Sales team and let the marketing people know what the demand for BTL communication is. Below activities are included in my job responsibility:A. Regular Activities:1. Forecast, maintain, analyze the budget of Trade Marketing DepartmentPlanning and developing different POSM and maintain allocation.2. Team up with the Brand, design and communication team to ensure the design of POSM3. Vendor coordination.4. Plan, Coordinate and ensure visibility for upcoming monthly campaign5. Shop signs design and allocation well as Customer Care Centers (CCC) profiling.B. Analytical Activities:1. Provisioning the budget, cost calculation of Trade Marketing 2. Measuring the success rate of the activities.3. Conduct survey 4. Ensure shop signs TAX payment. Key Achievements:1. Create process for the Go to market for campaign launching.2. Ensure the GTM (Go to market) timeline within 08 working days.3. Minimizing the gap of pending shop sign TAX.4. Streamlining the allocation process of different POSM based with justification.

Sales Strategy, planning and development team (SSPD) involved with the planning of sales, measuring the current status of sales and provide different types of reports and supports to the regional sales as well as other stakeholders. Under SSPD, Citycell successfully launched real time sales tracking system (online basis) which was the first in the mobile industry of Bangladesh. Below activities are included in my job responsibility:A. Project Responsibilities:1. Implementation STS (Sales Tracking System) as per BRS2. UAT (User Acceptance Test), Bug fixing, modification of the software 3. Pilot launch, phase wise launch throughout the nation4. Provide training to the STS end users.5. Maintaining the STS for smooth running. B. Technical Responsibilities:1. Sales Tracking System (STS) administration,2. Electronic Recharge System (E-Top up) administration & Reload management 3. Sales automation, server management & channel rollout 4. Troubleshooting & error handling (STS, E-Top UP & others). C. Analytical Responsibilities: 1. Data analysis for top management.2. Different head wise business case & statistical data analysis 3. Distributor & retailer performance analysis4. Distribution gap analysisD. Business Responsibilities: 1. Campaign management (both E-Top UP ,voice & data products) 2. M-Commerce projects co-ordination (ie. bKash, DBBL) 3. Sales Commission calculation, reporting & disbursement. 4. Cross functional activities with different stakeholders (Logistic, IT, Engineering, Finance,Marketing, Corporate & vendors).Key Achievements:1. Successfully deployed online Sales Tracking System (STS) nationwide (128 distribution house) which is the very first in the telecom industry of Bangladesh.2. Developed an ideal entry exit process for the distributors of the company and successfully implemented the process by executing for 30 distributors changing process.

1. Worked as an Aide of CEO.2. Made Monthly update of the Company Status for the CEO.3. Arranging travel, Visas and accommodation. Travelling with the CEO in nationwide. 4. Meeting and greeting visitors at all levels of seniority.5. Develop a process and managed the CEO’s office filing and log system.

1. Assist the VAS team to migrate Etop up platform which includes UAT, vendor communications, meeting minutes etc 2. Assist to processing meeting minutes3. Assist the marketing team at the development period of the Sales Tracking System.4. Assist the VAS team at the development and UAT (User Acceptance Test) for different VAS offers.5. Assist VAS team to business development with different government (WASA, DESCO etc) and non-government (CNS, AB Bank, HSBC, City Bank etc.) entities for implementing Mobile Financial Services (M-Commerce), negotiations with vendors/solution providers, and merchants.

Assisting the VAS team

Assist the PR team with data entry