Leveraging on my more than a decade of experience to provide high quality services for one of the most important revenue streams for Nokia customers which is IP Telephony covering 3G Core and IMS/VoLTE solutions - Delivery Services and Care (after sales support) - Escalation management - Direct Management of geographically dispersed staff (across Middle East & Africa)- Develop, Motivate, inspire, retain and scale top talent (Solution Architects, Technical Project Managers &… Show more Leveraging on my more than a decade of experience to provide high quality services for one of the most important revenue streams for Nokia customers which is IP Telephony covering 3G Core and IMS/VoLTE solutions - Delivery Services and Care (after sales support) - Escalation management - Direct Management of geographically dispersed staff (across Middle East & Africa)- Develop, Motivate, inspire, retain and scale top talent (Solution Architects, Technical Project Managers & Solution Engineers)- Demand Resource Planning for Market Services Middle East, Africa, Asia Pacific & Japan - Working closely with the Market Services stakeholders to define Services Business pipeline and ensure Services readiness - Enterprise Knowledge Management; managing knowledge resources in order to facilitate access and reuse of knowledge - Competence Development - Enterprise Resource Management including utilization - Continuous Organizational Transformation- Outsourcing (scope based services) Show less

- Heading the Delivery Services for Cloud & Network Services across Middle East & Africa Territory - Solution Portfolio includes SDM, Policy & Control, 3G Core, 5G Core, IMS and Cloud/Platforms- Direct Management of geographically dispersed staff (across Middle East & Africa)- Develop, Motivate, inspire and retain the top talent (Solution Architects, Technical Project Managers & Solution Engineers)- Demand Resource Planning for Market Services Middle East & Africa - Working… Show more - Heading the Delivery Services for Cloud & Network Services across Middle East & Africa Territory - Solution Portfolio includes SDM, Policy & Control, 3G Core, 5G Core, IMS and Cloud/Platforms- Direct Management of geographically dispersed staff (across Middle East & Africa)- Develop, Motivate, inspire and retain the top talent (Solution Architects, Technical Project Managers & Solution Engineers)- Demand Resource Planning for Market Services Middle East & Africa - Working closely with the Regional Delivery Head's to define Services Business pipeline and ensure Services readiness to deliver Cloud & Network Services Portfolio- Working closely with Nokia Global Services Hubs to ensure right competence on the Projects - Management of Project escalations - Enterprise Knowledge Management; managing knowledge resources in order to facilitate access and reuse of knowledge - Competence Development - Enterprise Resource Management - Continuous Organizational Transformation Show less

Transformed Nokia Middle East & Africa Market Services leveraging Nokia Knowledge Enterprise capabilities from planning to successful execution as Program Owner and Manager. The results were so astonishing that Nokia won two PMI (Project Management Institute) Awards; Global as well as MENA Most Innovative Knowledge Enterprise (MIKE) Awards in 2020. I was also the co-author of the PMI MIKE Applications. The strategy was to turn around organizational performance in every direction by… Show more Transformed Nokia Middle East & Africa Market Services leveraging Nokia Knowledge Enterprise capabilities from planning to successful execution as Program Owner and Manager. The results were so astonishing that Nokia won two PMI (Project Management Institute) Awards; Global as well as MENA Most Innovative Knowledge Enterprise (MIKE) Awards in 2020. I was also the co-author of the PMI MIKE Applications. The strategy was to turn around organizational performance in every direction by putting team cohesion in the center. The Transformation was complemented with Software Ecosystems for all verticals within Market Services in order achieve the desired organizational efficiency in its operations, communications, people focus and achievement of key KPI's. Show less

2017-18 turned out to be extremely happening; starting with assuming responsibility of Nokia Core Networks Professional Services, primarily in the Middle East & Africa region. It definitely is amusingly challenging as Core Networks are main source of revenue for Communication Services Providers; many Tier 1 Nokia customers in Lower Gulf, Iran & Pakistan (aka. LGIP) sub-region. Exciting also because Nokia is constantly evolving and transforming. So, organizational transformation and renewal of… Show more 2017-18 turned out to be extremely happening; starting with assuming responsibility of Nokia Core Networks Professional Services, primarily in the Middle East & Africa region. It definitely is amusingly challenging as Core Networks are main source of revenue for Communication Services Providers; many Tier 1 Nokia customers in Lower Gulf, Iran & Pakistan (aka. LGIP) sub-region. Exciting also because Nokia is constantly evolving and transforming. So, organizational transformation and renewal of business processes was also a pivotal expectation from Nokia leaders. In this role, I'm looking after the Core Networks Engineering vertical covering CS Core, SDM aka. UDC, IMS/VoLTE, Cloud Core & Nokia Airframe Data Center Solution. My division is responsible for powering entire MEA region and beyond with planning, rollout and after sales (CARE) Services. This position requires a very battle hardened commander who can take immense pressure from customers and internal stakeholders. As cloud computing becomes a driver of change in Services Provides, I was strategically positioned to transform a legacy Core Networks division into a cutting edge Technology vertical that is also capable of setting up Customer Data Centers, Cloud Infrastructure Software, Nokia VNF's and also integration of 3rd Party VNF's. ..and we did it !! Nokia delivers another world first milestone; a Virtualized SDM aka. UDC - Nokia Airframe Data Center Solution, Cloudband Infrastructure Software and successful integration of 3rd Party CS Core VNF's and Nokia SDM suite. In parallel, we continue to power the region to deliver Virtualized Telco VNF's (SDM, CS Core, IMS/VoLTE) on VMWare NFV 2.0 also. Show less

I’m steering the Middle East & Africa Systems Integration (Solution Engineering Organization) in Customer Experience Management Practice. We specialize in providing Delivery, Managed Services & CARE expertise of Nokia + 3rd Party Solutions for the following Portfolio’s: Communications Entertainment Solutions (CES/VAS), Customer Insight & Experience (CIE), Subscriber Data Management (SDM), Network Security and Operations Support Systems (OSS). Also, providing leadership to optimize and… Show more I’m steering the Middle East & Africa Systems Integration (Solution Engineering Organization) in Customer Experience Management Practice. We specialize in providing Delivery, Managed Services & CARE expertise of Nokia + 3rd Party Solutions for the following Portfolio’s: Communications Entertainment Solutions (CES/VAS), Customer Insight & Experience (CIE), Subscriber Data Management (SDM), Network Security and Operations Support Systems (OSS). Also, providing leadership to optimize and accelerate Service Delivery and managing for the region to ensure effective deployment of resources, capability readiness, delivery effectiveness, and overall attainment of key operational metrics in the Services Operating Plan.Additionally, enabling the organization to build additional business, expand long-term client relationships, shape services deals, and deliver engagements that ensure profitable revenue growth for Nokia Networks. Successfully leverage Nokia's portfolio and global resource capabilities to deliver break-through results for clients, implement the overall business strategy within the region, and develop domain experts within the region to achieve growth and profitability. My department currently comprises of almost 50 Engineers and Architects.Also implementing Nokia's Engineering Practices in the region for e.g. Business Processes, technical completeness of design documentation, re-usability, consistent application of best practices, demand and supply planning for pipeline, budgeting and cost control, staffing, competency development planning etc. Also lead severalOrganizational Transformation / Change Management initiatives. Founder and Program Manager of the Nokia Telco Cloud Program which is mandated to ensure effective readiness of Pre-sales, PMO, Engineering (delivery, MS & CARE) throughout the Middle East & Africa region. Show less

* Actively listening to the customer’s business and technical needs * Anticipating customers needs, by investigating the underlying causes and identifying short and long term solutions* Delivering presentations and demos* Producing solution descriptions based on the high level business and technical requirements of the customer, as part of initial solution offers to the customer * Conducting or supporting pilot projects to SI customers in the pre-sales phaseIn SI… Show more * Actively listening to the customer’s business and technical needs * Anticipating customers needs, by investigating the underlying causes and identifying short and long term solutions* Delivering presentations and demos* Producing solution descriptions based on the high level business and technical requirements of the customer, as part of initial solution offers to the customer * Conducting or supporting pilot projects to SI customers in the pre-sales phaseIn SI Consultancy Projects, mainly worked to fulfill customer specific requests. The range of possible projects went from simple consultancy of NSN products to creation of sophisticated solutions (NSN + 3rd Party). Technical leadership during the SI Solution Project’s delivery phase.Some experiences include:- NSN Service Delivery Framework (SDF): SEE + SCE - M2M BT, PoS, Billing/Mediation etc.- Location based Services - IMS- Subscriber Data Management- FM/PM SI related: NetAct OSS & HP OV - Messaging Solutions (SMS, MMS, USSD etc.)- Provisioning Systems- Terminal Management- Multi-channel Mobile Advertising- CBC (Cell Broadcasting) - Browsing Solutions (Browsing Gateways / WAP + HTTP)etc. Show less

Started as 37th employee in the Telenor Pakistan greenfield. Gained experience in:› Conception of the products/services› Identify and gathering requirements and translating them into technical solutions to solve business issues› Managing concurrent multi-vendor large/complex telco-grade projects/solutions and coordinating with cross-functional teams (both Virtually & Physically) › Solution Architecting by providing architectural leadership proposing innovative… Show more Started as 37th employee in the Telenor Pakistan greenfield. Gained experience in:› Conception of the products/services› Identify and gathering requirements and translating them into technical solutions to solve business issues› Managing concurrent multi-vendor large/complex telco-grade projects/solutions and coordinating with cross-functional teams (both Virtually & Physically) › Solution Architecting by providing architectural leadership proposing innovative integration concepts for combining own & 3rd Party solutions› Ensuring quality of product by establishing User Acceptance/Friendly User Testing procedures› Documentation (RFQ’s)› Technical evaluation of 3rd Party products› Status Reporting › Establishing Contracts and SLA's› Operationalize & handover Platforms/Services› Plan/arrange trainings › Provide assistance to Operations teams and supervise in Platform/Service Operations› Enhancing functionality of existing Operational Service Platforms (Change Requests) Show less

In this position, I was responsible for innovation; coming up with strategy to take the existing Software products to the next level by:Analyzing already existing Software Products, improving user experiences by proposing new architecture, UI/UE, documentation, prototyping, project management, software programming, GUI design and end to end deliveryIn the little time I spent with LMKR before I rode the hyped Telecom Wave in Pakistan, I successfully developed a prototype for a… Show more In this position, I was responsible for innovation; coming up with strategy to take the existing Software products to the next level by:Analyzing already existing Software Products, improving user experiences by proposing new architecture, UI/UE, documentation, prototyping, project management, software programming, GUI design and end to end deliveryIn the little time I spent with LMKR before I rode the hyped Telecom Wave in Pakistan, I successfully developed a prototype for a Virtual Hiring System, a collaborative computing browser-based application where LMKR's talent management team and talent could come together in a visual interactive environment featuring Identity Management, Talent profiling, Setup video meetings involving candidates and multiple panelists from Talent Management Team and much more.Technology Framework: Adobe Flash, Flash Remoting, JSP, Oracle RDMS. Show less

As Software Development Team Lead of Engineers, I was responsible for ensuring successful delivery of Software Solutions, from requirement gathering, documentation, Solution Architecture/Design, Programming, GUI design to Project management and end to end delivery.This included applications in the area of peer to peer Media applications and numerous Web Based applications with handful experience also in Rapid Application Development (aka. RAD). I also gathered substantial… Show more As Software Development Team Lead of Engineers, I was responsible for ensuring successful delivery of Software Solutions, from requirement gathering, documentation, Solution Architecture/Design, Programming, GUI design to Project management and end to end delivery.This included applications in the area of peer to peer Media applications and numerous Web Based applications with handful experience also in Rapid Application Development (aka. RAD). I also gathered substantial experience in RIA (Rich Internet Applications, using Adobe's framework: Flash, Communication Server, Remoting, Flex etc.).The range of projects included:1. Collaborative computing applications 2. Distributed Digital Signage solutions 3. Management Information Systems4. Co-branded Web Portalsand more.. Show less

Design & Development of:Various Browser based applications (information systems)Cross Platform Collaborative Computing Applications

UI / UE Design & Development of Applications Portfolio (Browser based and PC)