Responsible for the end-to-end architecture and implementation of cutting edge software solutions for our clients.

Not-For-Profit initiative dedicated to raising funds for the oppressed and those in need globally.Visit: sevenheavensco.comInstagram: @thesevenheavens.co

Selected as part of the first cohort of WiseTech’s Earn & Learn Scholarship.

In my tenure as a Digital Marketing Associate at Imbuity, I took on a multifaceted range of responsibilities to fortify our clients' digital marketing efforts. These include the following:• Salesforce CRM Management and Administration: Managed Salesforce CRM for clients, offering solutions for administration and integration. This allowed for streamlined data tracking, effective lead management, and improved campaign performance, ultimately leading to enhanced customer insights and operational efficiency.• Collaborated on Design Briefs for SMDs: Worked closely with designers to create design briefs for Social Media Designs (SMDs), ensuring consistent branding and effective promotion of clients' products and services across social media platforms.• Analysed Campaign Performance: Used specialised software to track, analyse, and report on crucial performance metrics such as Return On Ad Spend (ROAS), Cost Per Acquisition (CPA) and Click-Through Rate (CTR). This data-driven approach enabled me to evaluate the effectiveness of our marketing strategies and optimise campaign performance.• Managed Social Media Accounts: Oversaw clients' social media accounts, handling all aspects of their online presence. This included creating and scheduling posts, monitoring social media activity, and promptly responding to comments and messages.• Executed Multi-Platform Digital Campaigns: Implemented comprehensive digital campaigns across several platforms, including Email Direct Marketing (EDM) and Search Engine Marketing (SEM) via Google Ads. Also utilised TikTok Ads Manager, along with Meta Business Suite, to expand visibility and engagement for clients' offerings.• Facilitated Client Communication: Maintained open lines of communication with clients to ensure their KPIs were met. This included explaining campaign performance, discussing future strategies, and addressing any queries or concerns.

During my time as a High School Tutor at Leap Tuition, a locally and nationally award-winning tutoring centre, I assumed a multitude of roles that contributed to the success of my students. These included:• Exam Preparation Facilitation: Provided crucial support for exam preparation by incorporating effective study techniques, comprehensive content revision, and practice exams into the curriculum. This well-rounded approach boosted student confidence and led to improved exam performance.• Learning Environment Cultivation: Made it a priority to create a supportive and engaging learning environment where students felt comfortable actively participating, asking questions, and collaborating with their peers. This nurturing atmosphere encouraged students to take ownership of their learning and ignited their intellectual curiosity.• Team Collaboration: Collaborated closely with the exceptional team of educators at Leap Tuition, sharing resources and teaching strategies to perpetually enhance the quality of our tutoring services.• Class Instruction: Utilised efficient teaching strategies to provide engaging, thorough instruction across diverse high school subjects. Designed classes with a focus on encouraging student participation and fostering a deeper understanding of the subject matter.• Parental Communication: Recognising the importance of parental involvement in a student's academic journey, maintained regular communication with parents. This included updates on their child's progress, reassurances about the effectiveness of the lessons, and addressing any questions or concerns they may have had.• Student Progress Monitoring: Monitored the progress of each student, adjusting lesson plans in response to their developing needs. These changes and enhancements were communicated to parents, keeping them informed about their child's academic journey.