- Handled warm and friendly correspondence independently with a good knowledge of guidelines, procedures and systems, which increased efficiency of the sales- Responded to requests from clients courteously and professionally- Addressed issues or inconsistencies pertaining to clients' phones in a prompt, professional manner- Assisted customers with their wireless needs, such as purchasing a new phone, upgrading their existing phone, or selecting a new plan- Provided information, product recommendations and complete sales based on identified customer needs- Reviewed monthly inventory to ensure that Purchase Orders and Work Orders are being at the correct level- Offer product recommendations and complete sales based on identified customer needs.- Conduct monthly inventory reviews to ensure accurate tracking and replenishment of stock levels.- Maintain up-to-date knowledge of product offerings, promotions, and sales techniques.- Collaborate with team members to achieve sales targets and enhance customer satisfaction.- Continuously strive to improve sales efficiency and effectiveness through feedback and training opportunities.- Represent the company positively and professionally at all times

• Lead procurement activities for IT-related products and services.• Assisted in the development and execution of procurement strategies for IT hardware and software.• Analyzed spending patterns and market trends to identify cost-saving opportunities.• Supported contract negotiations and maintained relationships with key suppliers, ensuring service level agreements were met. • Conduct market research to identify potential suppliers, evaluate proposals, and recommend selections based on quality and cost-effectiveness.• Collaborate with cross-functional teams to forecast demand and ensure timely delivery of IT solutions.• Maintained accurate procurement records and documentation to ensure compliance with financial regulations.

• Oversee financial operations and procurement processes, managing an annual budget of company.• Develop procurement strategies that reduce costs by 10 % while maintaining quality and compliance with regulations.• Analyze financial data and prepare reports to support strategic decision-making, identifying areas for cost savings and efficiency improvements.• Collaborate with internal stakeholders to forecast financial needs and align procurement activities accordingly.