The job role entailed a comprehensive understanding and handling of all facets of client servicing and Public Relations, including social media and events, across industries.Job Profile: Client Servicing: Front end the account and manage execution of PR activities Managing and planning PR activities for clients: Execution of all PR activities in coordination with client including organizing and managing Press conferences, interviews, Press releases, media relations, media monitoring and organizing events (media and non-media related) and any other activity under the spectrum of PR Media relations: Coordinating with the media for all PR related activities for clients, follow ups, pitching interviews, etc. Ensuring media coverage for the client Proactively seeking opportunities in and off media for clients Developing PR proposals for new and potential clients in PR including meeting potential clients, getting the brief and proposing appropriate PR strategies for them.Some key sectors handled include: - Banking and finance- Healthcare- Fashion and Retail - Cosmetics and skincare- Automobile- Property- Celebrity management - Kid's retail- Furniture- Jewellery

Active customer service and building partnerships with other departments to ensure that guests' needs are attended to promptly. Supervising front desk operations and ensuring that relevant policies and procedures are being followed and that the highest possible service is being delivered in a friendly and professional manner. To respond efficiently to situations and activities at the front desk and the hotel lobby. To be the main point of contact for the guests upon arrival till departure and handle their queries throughout their stay. Job Profile:Operating from Front Desk, Le Meridien Presidents Club Desk, Airline, Groups, Rooms Controlling, Club Executive Lounge and Lobby Greeting. Assist guests with check in and checkout, other cashiering duties Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards Be efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction, give suggestions, handling guests' mails and messages, and answering phone calls. Handling VIPs. Room inventory and monitoring house situation. Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests. Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager.