Nassar David Email & Phone Number

Qatar

Italy

Doha, Qatar

Doha, Qatar

•Supporting all departments in the achievement of their financial and operational targets through the establishment of a positive culture, clear expectations, and guidance. •Holding the overall responsibility for the expansion of the company's trade network and production. • Acting as a strategic partner by developing and implementing the company's plans and programs. • Driving efforts to achieve/exceed the Company's targets, objectives, and KPIs. • Providing guidance and support in various HR-related topics such as hiring, onboarding, benefits, compensation, wellness, employee engagement, performance management, leave management, accommodations, company-driven changes, disciplinary actions, harassment allegations, work complaints, employee concerns or grievances, terminations, and unemployment claims by company's policies and procedures.•Analyzing and making recommendations on the impact of long-range growth initiatives, planning, and introduction of new strategies and regulatory actions. •Creating, improving, implementing, and enforcing policies and procedures that improve its operational and financial effectiveness. • Improving the planning and budgeting process continually by educating departments and key members of corporate leadership. • Mentoring and interacting with staff members at all levels to foster growth and encouragedevelopment among the senior executive team. • Developing strategic plan for "UIC Trading and Construction WLL" by studying technological andfinancial opportunities; presenting assumptions; recommending objectives. • Accomplishing subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections. • Providing suggestions for business growth.• Building the "UIC Trading and Construction WLL" image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.

Doha, Qatar

• Oversaw and managed the operational functions of the company, as per theOrganizational chart.• Held regular briefings and meetings with all heads of departments. • Ensured full compliance with "United International and Al Jazira Group" operating controls, SOPs, policies, procedures, and service standards.• Handled complaints and oversaw the service recovery procedures. • Held responsibility for the preparation, presentation, and subsequent achievement of the annual Operating Budget, Marketing & Sales Plan, and Capital Budget. •Maximized company profit, set, and delivered forecast, and achieved annual sales targets. • Supervised and managed all day-to-day operations with a focus on building long-term, value-based relationships with VIP clients and key personnel within customer companies that enabled achievement of company objectives.• Delivered company budget goals and set other short- and long-term strategic goals for the company.• Performed a strong understanding of P&L statements and reacted with impactful strategies. • Closely monitored the " United International and AL Jazira Group" business reports ona daily basis and took decisions accordingly.•Maximized company revenue through innovative sales practices and management programs.• Prepared and implemented the plans and budget (revenues, costs, etc.) for the owners. • Acted as a final decision-maker in hiring the key personnel.• Coordinated with HOD's for the execution of all activities and functions. • Oversaw and managed all departments and worked closely withdepartment heads daily. • Provided effective leadership to the company's team members. • Led in all aspects of business planning. • Responded to audits to ensure continual improvement was achieved. • Assisted in sales as and when required and leased with strong sales prospects.• Held responsibility for\ safeguarding the quality of operations both (internal &external audits).

Doha, Qatar

Al Fardan Automotive Group:The official distributor of (BMW, Land Rover, Jaguar, MINI, Ferrari, Maserati, Rolls Royse, Ducati, KTM, Apprilia, Triumph) in state of Qatar Industry: AutomotiveJob Role: Management • Provided high quality, up-to-date documentation for all service arrangements• Sought out, established and maintained relationships with operational contacts within clients• Maintained the highest Customer Service Index (CSI) rating from customers by handling customer complaints and following Al Fardan Group policy and standers• Clearly defined employee responsibilities and tracked performance• Accurately recorded service times, job costing and invoicing in the Service Department• Reported operational issues to top management• Maintained effective control of expenses by regularly examining management accounts and comparisons with budgets• Carried out quarterly billing checks and inventory audits• Arranged for all outstanding debts to be collected with in due time periods set Collected and analyzing data, then using it to plan and manage the work shops• Took corrective action where inadequate performance is suspected• Assisted in the development of a customer service policy for the company• Improved and developed the knowledge & skills of others • Built effective and efficient team• Monitored employees' work levels and reviewed work performance• Managed, supervised and provided guidance to automotive repair team• Created and implemented compensation plans for dealership departments• Investigated technical issues• Followed and discussed recall campaign with warranty department and manufactures• Assisted with After Sales business development of Service sales and marketing

Doha, Qatar

Al Fardan Automotive Group: The official distributor of (BMW, Land Rover, Jaguar, MINI, Ferrari, Maserati, Rolls Royse, Ducati, KTM, Apprilia, Triumph) in State of Qatar Industry: AutomotiveJob Role: Management • Arranged for a logistic work flow of Pre-Delivery for new and used cars Inspections• Ensured that operational plans to deliver targets are put in to place• Followed the directives of the manufacturer to ensure adequate storing procedures of new and used vehicles• Created a monthly report to indicate number of vehicles, technical issues, service and recall campaigns, etc• Ensured that all technical / diagnostically equipment which is required to carry out all work related to PDI's and smart repairs is available and updated• Was responsible for the staff development /training at PDI and smart repair work shops• Monitored time and efficiency of the productive personal• Assured together with the team that the quality of new and used cars deliveries is in line with Al Fardan Group standards and expectations• Managed sickness, disciplinary and performance issues in line with the company standers• Liaised with the Parts Manager in order to ensure sufficient parts supply and informs him on shortfalls• Clearly defined employee responsibilities and tracked performance• Assisted with initial diagnostics and supervised vehicle work

Doha, Qatar

• Ascertained automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records and history ; examining service schedules• Verified warranty and service contract coverage by examining records and papers; explaining provisions and exclusion• Developed estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles• Prepared repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering (RO) into service database system.• Maintained customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation• Maintained automotive records by recording problems and corrective actions planned• Updated job knowledge by participating in educational opportunities; reading manufacturers’ publications.• Enhanced organization reputation by accepting owner ship for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.• Assisted and supervised junior staff at the service department

Aqaba, Jordan

• Performed full operation and maintenance of Emergency Diesel-Engine Generator Set.• Carried out no load test and load testing of Engine Generator Test according to Preventive Maintenance Schedule or as required by the Mechanical and Electrical department Manager.• Worked with the mechanical and electrical technicians in the preventive and corrective maintenance of all units of Diesel Engine Generator Sets.• Worked with the team for empowerment and giving assistance to assess staff training relevant to this work position.• Re-assured the compliance of all activities in the projects with the Quality Improvement Department.• Carried out weekly and monthly maintenance and parts reports to indicate and resolve technical and service issues

Bachelor'S Degree, Mechanical Engineering

High School, Automotive Mechanical Engineering