• Plan, direct and monitor technology operations to maximize investment in technology.Some of this role technologies include: o Network: WAN, LAN, Wi-Fi, Wireless access points, switches, remote access, etc.o Domain: Active Directory, Group Policy, Account Managemento Hardware: Servers (physical and virtual), EMC Storage, Virtual desktops(VDI)o Technologies: Exchange, Backups, Video Conferencingo Security: anti-virus, malware, firewalls• Coordinates all activities with the customer as well as all other department• Identifies opportunities that can enhance the Firm’s business operations and/or delivery of client services, testing and evaluating new technology offerings• Leads internal IT Operations using the ITIL methodology• Manage and maintain proper documentation for IT services in coordination with other senior resources.• Serve as a member of the joint IT leadership team providing recommendations and guidance on overall IT strategy for the customer.• Provide proactive recommendations on ways to improve IT service delivery and IT-business alignment.• Analyze production, maintenance and other issues to identify problems or potential problems and recommend solution for implementation;• Develop and update IT policies and SOP’s for infrastructure and support• Managing and monitoring vendor, consultants, and contractors• Monitoring internal ticketing system to ensure compliance with SLA

 Developing projects plans, goals, and budgets; identifying resources needed Manage team of consultants, programmers, developers, and analysts. Developing schedules and methods for measuring results  Organizing and managing all phases of the project to ensure on-time completion  Develop project tracking and variance reports.  Utilize in-depth technical knowledge and business

 Teams Supervising to change the GSM system from 2G to 3G (Ericsson) Managing and reporting the activities for implementations and optimizations Plan, schedule, and check the updating progress. Update stakeholders with written report and status calls.

• Responsible for all technology and IT functions in more than 8 Branch around Iraq • Provide leadership, vision, and management to the IT department• Plan, organize, direct, control and evaluate the operations of information systems • Provide day-to-day supervision, conduct performance appraisals, and delegate work• assignments for all IT personnel• Hire and manage information systems personnel and contractors to design, develop, implement,• operate and administer computer and telecommunications software, networks and information• systems• Assist in recruiting, hiring, and providing appropriate training for IT support staff• Develop, review, and certify all back-up and disaster recovery procedures and plans

• Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing • Coordinates activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees.• Monitors system Server processing activities by observing console peripherals, input and output, to ensure throughput of data.• Develop and implement policies and procedures for electronic data processing and computer systems operations and development

• Perform installation, operation and maintenance activities for all Network and systems projects.• Network Integration and system design and Troubleshooting.• Deliver both instructor-led training and virtual classroom delivery of Cisco Related training.• Large Scale Systems Architecture and Network Designs• Working heavily with Enterprise Solutions Architecture, Data Center Networking and Disaster Recovery Designs and Unified Communications architecture, design and implementation projects• Structure enables a superior quality consulting engagement throughout the lifecycle of a project, resulting in greater customer satisfaction and retention.

1-Provides technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.2-Manages and provides hardware and software maintenance, training and consultation to recommendations about future planning and development of resources.

•Perform installation, operation and maintenance activities for all Network and systems projects.•Preparing documentation and keeping it up-to-date to ease understanding services and to shorten troubleshooting time •Wireless network implementation and configuration with security include controller,bridge and access point (BSS,ESS) system•Security implementation and penetration tester for medium company infrastructure •Project planning for EBLLEA university for the wire, wireless and server •Utilized solid communication skills with senior grade unit officers, immediate supervisor and / or higher levels of management, by providing work reports of all daily activity.•Designed the plan for Bibtex.com several factory for Cisco multi layer switch/router , wire(fiber optics), wireless, domain controller, DHCP ,DNS ,VNC ,ISA ,Exchange SERVER,FILE server ,IIS and viral library

•Trainer for the following courses (CCNA, CCNP, CWNA and CEH 5, 6).•Managing XDSL ,Leased line, VPN ,Storage ,leased line between branch .•Remote control and assistant .•Troubleshooting Cisco Equipment and lab .•Implement port security and ACL control .

•Trainer for the following courses (CCNA, CCNP)•.Cisco 1700,2800 Series T1 Routers and Cisco Catalyst 2900 Switches.•Installed and configured more Wireless infrastructure with Radius sever .•Responsible for network management including network performance tuning, security monitoring, file server backup, and email server administration.

•Configuration routers and switches for (WAN, LAN), solving network problems troubleshooting and analysis.•Configuration IP phone, soft phone and some VOIP server problems•EUS specialist, then network administrator.•Troubleshooting E1,T1 with transmissions department (leased line) •Monitor all link over 434920 km distance and more than 70 router over IRAQ

•Team leader: internet center & maintenance group for network and computer.•Technical lecturer for the course(Testing electrical and electronics components, Digital fundamental, DSP (Digital Signal Processing), Neural Network, Electronics, Microprocessor, VHDL, Computer part maintenance and assembling, Networking and system analysis•Design and setup the IP addressing scheme for the college network