It Operations Manager
- Plan, direct and monitor technology operations to maximize investment in technology.Some of this role technologies include: o Network: WAN, LAN, Wi-Fi, Wireless access points, switches, remote access, etc.o Domain.
- Coordinates all activities with the customer as well as all other department
- Identifies opportunities that can enhance the Firm’s business operations and/or delivery of client services, testing and evaluating new technology offerings
- Leads internal IT Operations using the ITIL methodology
- Manage and maintain proper documentation for IT services in coordination with other senior resources.
- Serve as a member of the joint IT leadership team providing recommendations and guidance on overall IT strategy for the customer.