Khaled Nasser, Mba Email & Phone Number

Tunis, Tunis, Tunisia

Tunisia

Tunisia

Tunisia

Tunisia

- I have successfully managed Orange Group projects all over african and Middle East Affiliates, mainly VAS an IS platforms; supporting key customer deliverables to the highest customer satisfaction, while driving Cost, Quality, and Timeliness.- Responsible for the successful scheduling, tracking, and implementation of complex projects.- Accountable for planning, prioritizing and executing a project by working with matrixed project team.- Define Responsability matrix, support chain, and a accountable for project delivrables.- Organize and lead a international project team.- Manage change, formulate action plans, mitigate risk to minimize schedule delays and costs.- Provide technical support on complex subjects.- Manage closure of project through customer final acceptance.Work in an International Environnement & Delivered projects in Orange Affiliates : - Orange Democratic Republic of Congo (6 Months)- Orange Guinea Bissau (7 Months)- Orange Botswana (6 Months)- Orange Madagascar (1 year)- Orange Jordan (6 Months)- Orange Ivory Cost (4 Months)- Orange Niger (3 Months)

Planning, Delivering, and Finalizing projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members (Delivery & Marketing) and third-party contractors in order to deliver projects according to plan. Tasks include also defining the project’s goals and Milestones, setting the Scope of Work, monitoring the progress and overseeing quality control throughout. My responsibilities include also Manage Negotiation with Customer concerning Technical Solutions, Milestones, Project Implementation, commissioning & acceptance.In Between Projects, i handle the responsibilities of Technical Support Team Leader which include coaching, Training, monitoring, On Site technical Support, Manage resources, Manage Supported VAS Platforms, Perform Hardware and Software Upgrades, handle Tickets and Complains from customers and Manage Maintenance Contracts.Success Stories:Manage and Delivery of many VAS Projects for Both “Tunisiana” and “Orange Tunisie”:• Q3-2012: Project Manger of “Orange Tunisie” VMS SWAP Project (From Huawei to StreamWide).Manage & Coordinate between Orange Delivery Team, Streamwide Delivery and PresaleTeams, and Huawei Presale Team to finalize project within Deadline and according to FT-Group Specifications.• Q1-Q2-2011: Project Manager & Delivery for “Tunisiana” CRBT Extension (Ring Back Tone) Project. • Q2-Q3-2011: PM and Delivery of “Tunisiana” VMS Extension Project: SWAP from TDM to SIGTRAN (Solution Design & Software upgrade)• 2011-2012: Ensure Day-to-day Maintenance of other VAS projects like CRBT & Voice SMS, VMS, Mobile Application Store, WAPGW, SMSC, MMSC, MCA, USSDC, OTA for both Orange Tunisia & Tunisiana.

• Disign, Implemetaion and Support of various and complex VAS an IT projects.• Master Telecom Technologies and protocols : SS7, SIGTRAN, BICC, SIP, XML, IVR, CTI, Apache..• Master Huawei Platforms and Equipments : URP8100 , MediaGatewayController, MediaGateway, Huawei Edmon 2000 Firewall, Huawei L3 Switch, Huawei USAU, USDP, MSDP, Huawei Storage...• Master Servers & Data Bases : Oracle 11g , SQL Server, IBM Server, HP Server, SLES Suse 10, RHEL 6, VCS Cluster.

• Embedded Software Integration & Releases Management for France Telecom Professional Gateways ( LiveBox Pro ).• Dev, Integration & validation of Network Componenent (UMA, HSDPA, TR69, SIP, SAMBA, H323)• QoS Management within Full linux Residential Gateways.• Responsible for VOIP Platforms & Validation ( Asterisk, GnuGK, OnDo Brekeke, Karma, FCPE , DHCP , PPP...).• Bug Fix in C/C++/Unix & Shell Programming for embedded Full Linux systems.• Defenition & Implementing Test plans .• Network & Linux Systèmes Networking.• Design and Implementation of a P2P File Sharing Solution between Residential Gateways.• Embedded mips architecture• BitTorrent P2P File Transfer Protocol• C/Unix , CGI , PHP & MySQL

Master Management & Organisation

Master Of Business Administration - Mba

Engineer, Telecommunication & Networks