- Working together with key participants to compile the budget.- Spearheading strategies to steer the company’s future in a positive direction.- Driving the company’s operating capabilities to surpass customer satisfaction and retention, and company goals.- Controlling company costs, and introducing tactical initiatives to address theft and other losses.- Preparing timely and accurate financial performance reports.- Overseeing marketing initiatives and implementing better business practices.- Delegating responsibilities to ensure staff members grow as capable participants.- Employing various initiatives to coach employees to optimize their capabilities.- Completing performance reviews in a prudent manner.- Assessing and implementing improved processes and new technologies, and collaborating with management regarding the implementation of these improvements.

- Setting the company's strategy- Setting the legal aspects and contracts - Setting the commercial department SOPs and procedures- Managing onboarding of sub-contractors and partners- Managing marketing and customer-related projects- Company's main contact point with major stakeholders

- Setting project management procedures- Setting procedures capturing customers personas- The focal point for collecting clients' feedback, to come up with corrective and preventive actions.- Managing VIP clients

- Leading external and internal projects- Understanding a project's scope and requirements gathering by leading client meetings.- Develop projects' plans by identifying the cross-functional project teams and related tasks to achieve product transfer objectives.- End to end project management. Achieve operational objectives by contributing information and recommendations to strategic plans and reviews.- Preparing and completing action plans; implementing production, productivity, customer service standards, and resolving problems.- Identify gaps and/or risks to the project and drive mitigation plans to avoid delays or unnecessary expenses.- Obtain commitment of the various function leaders to ensure the overall recovery of the program.- Provide support and guidance to the project team as and when needed.- Develop and implement project management procedures and methodologies to achieve business goals.

- Understanding a project's scope and requirements gathering by leading client meetings along with sales- Develop project plan identifying cross-functional project team and related tasks to achieve product transfer objectives.- Improve operational efficiency within the organization by providing ad-hoc and long-term analysis through audits, benchmarks, refining existing processes and developing new operational processes.- Identifying trends; determining system improvements; and implementing change.- Proactively drive the project team to complete internal/customer/supplier project deliverables on time.- Identify gaps and/or risks to the project and drive mitigation plans to avoid delays or unnecessary expenses.- Obtain commitment of the various function leaders to ensure the overall recovery of the program.Accomplishments:1- Establishing the food delivery product with the aid of Fetchr's HQ in Dubai 2- Establishing a system for cost accounting on which the prices are calculated

- Being part of Aramex global healthcare team, my role comes in managing Aramex Healthcare (Product Owner), expanding the business across Aramex network across and the globe, managing healthcare stock levels and analyzing Aramex Healthcare production.- Tracking sales activities, ensuring revenue recognition for all these activities, and reporting monthly volume and revenue output of the sales teams.- Highly involved as a functional link between Sales, Operations and Order Management to insure providing the customer with solutions that satisfy their needs and requirements.- Closing deals, contracts, and tenders with suppliers and customers after negotiating prices and getting approvals on needed service levels, in addition to that creating global offers and SOPs with cooperates and customers. Also providing Aramex with new agents where Aramex does not exist, as well as finding, choosing and evaluating new suppliers (sourcing).Accomplishments:1-Saving up to 6000 USD by eliminating the need to have excess stock and being obligated to have it scrapped due to exceeding the expiry date2-Reviving the business with one of the key clients in the pharma sector in Jordan, which yielded in over 500,000 USD revenue a year and opened the channel to get the business in other countries.

During my training at Hikma, I have been exposed to several departments such as Engineering, Development, and Supply Chain, by which I applied my knowledge to create a database of the machines using Microsoft Access, I have also worked on a simulation project using Arena Software. In addition to optimizing the speed of the tablet machines in the main plant