Nassim Taleb, Eng, Lssgb, Pmp Email & Phone Number

Montreal, Qc, Ca

Montreal, Quebec, Canada

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Montreal

• Established an enterprise-wide PMO and Operational Excellence practice for Canada's largest property and casualty insurer, leading transformation initiatives across a $50M+ portfolio.• Architected and launched the organization's first integrated PMO/Operational Excellence department, implementing Lean Six Sigma methodologies to achieve 30% improvement in project delivery efficiency.• Designed and deployed an enterprise portfolio governance framework with stage-gate methodology, risk-based prioritization, and automated intake processes, reducing approval cycles by 50%.• Built and mentored a team of 20 professionals, achieving 87% employee engagement through structured development programs and defined career progression paths.• Implemented value-stream mapping initiatives across claims, underwriting, and customer service operations, identifying $3.5M in process improvement opportunities.• Developed and executed PMO maturity roadmap, elevating organizational project management capabilities from CMMI Level 1 to Level 3 within 18 months.

Montreal, Canada Area

• Spearheaded Montreal's digital transformation through Smart City initiatives, managing a $1.5M annual budget and leading cross-functional teams to modernize public service delivery for 2M+ citizens.• Architected and executed a Process Reengineering Program across 19 municipal boroughs, achieving 35% improvement in first-call resolution rates and 25% reduction in service request backlog.• Established Project Management Center of Excellence, standardizing methodology across departments to drive 45% improvement in project delivery efficiency.• Designed and implemented a multi-tiered governance framework aligning key stakeholders from Mayor's Office, City Manager, and Borough Directors.• Developed project prioritization scoring system based on citizen impact, cost-benefit analysis, and political mandate alignment, optimizing resource allocation.• Built and mentored a team of 15 professionals, achieving 93% employee engagement through innovative leadership development programs.• Led city-wide public consultation initiatives engaging 5,000+ citizens, integrating community feedback into Smart City strategy and digital solutions".

Montreal

• Led strategic transformation initiatives at Quebec's largest mother-child healthcare center, implementing Lean Six Sigma projects across units serving 80,000+ annual patients.• Spearheaded process optimization across critical medical departments and administrative units, reducing patient wait times by 25% and improving resource utilization by 20%.• Implemented real-time clinical dashboard management system, enabling data-driven decision-making and improving patient care outcomes by 25%.• Developed and delivered Lean Healthcare training programs for 200+ healthcare professionals through 100+ workshops, resulting in 30% improvement in operational efficiency.• Established Healthcare Process Excellence Center through partnerships with 5 major Canadian universities, supervising 25+ graduate research projects in healthcare optimization.

Montreal, Canada Area

• Implemented Lean Six Sigma methodologies across aircraft production lines, optimizing business aircraft manufacturing and reducing cycle time by 25%.• Led evaluation and installation of $5M+ advanced manufacturing system, driving New Manufacturing Technology Integration initiatives to increase production efficiency by 30%.• Designed and implemented real-time KPI tracking system, creating data-driven performance management across operations and improving decision-making response time 25%.• Analyzed 30+ manufacturing processes using BPMN and VSM techniques, identifying optimization opportunities that reduced waste by 20%.• Established enhanced supplier quality inspection protocols, driving 30% improvement in component quality ratings and reducing defect rates by 25%.

Montreal, Canada Area

• Drove operational excellence initiatives at Canada's largest airline maintenance hub, implementing Lean methodologies across aircraft maintenance operations.• Implemented enterprise-wide Kanban inventory management system resulting in aircraft parts reduction inventory costs by $1.2M annually.• Designed and executed a comprehensive 5S safety program across maintenance facilities and led implementation across 5 aircraft hangars (200,000+ sq ft).• Led process optimization initiatives (facilitated 20+ workshops with cross-functional teams of 100+ maintenance personnel).

Montreal, Canada Area

• Conducted the implementation of an enterprise-wide Document Management Solution (MS SharePoint) by identifying business requirements across different departments.• Executed the MS SharePoint deployment strategy across various business units within the organization.• Mapped and analyzed over 30 core business processes using BPMN methodology.

Bachelor'S Degree, Industrial Engineering

Short Graduate Programs, Teaching And Learning In Higher Education

Organizational Management, Organizational Leadership

How to ensure the effectiveness and efficiency of its business unit in order to contribute to the performance of the organization.

Team Management, Human Resources Management/Personnel Administration, General, Success

- Interpersonal communication skills - Collective efficiency creation - Team mobilization - Capacity to influence

College Diploma, Pure And Applied Science