Traffic Controller
Current- Monitoring 35 stations and regulating up to 60 real-time train services during peak hours to provide efficient train services and ensure the safety of passengers.
- Coordinate with Train Captains, station staff, depot control and maintenance staff, as well as external stakeholders. In addition, I manage track access to ensure the safety of personnel accessing train tracks for.
- My job involves duties in the Operations Control Centre (OCC). I operate integrated supervisory and control systems to track and regulate train services. This requires being observant, decisive and a good communicator.
- I am responsible for roster planning for 63 personnel. As a key contact officer, I escalate information to management and communicate train disruptions or delays to commuters.