Nastacú R. Email and Phone Number
I’m the owner and CEO of NVA Virtual Solutions LLC with 10 years of experience in the Inbound and Outbound Call Center industry.As the CEO of NVA Virtual Solutions LLC, I handle all daily operations of the company including but not limited to Human Resources, Payroll, Bookkeeping, Accounting, Sales, Technical Support, Customer Service, Recruiting, Marketing, and so much more. I currently lead marketing for Sweet Tsunami Cake Art, a specialty cake baking company focused specialty cake designs. In this role the main focus on B2C marketing. Successes included creating a social media and online advertising campaign that generated enormous media buzz and is key to the success and of growth of the business enterprise. I’m currently open to pursue new opportunities and can be reached either by phone, email, or direct message. For more information about our services/solutions for your business contact us through this profile or by phone at 832-844-5627.Other skills: marketing, business development, web and traditional advertising, promotions, events, and campaigns.
Nva Virtual Solutions Llc
View- Website:
- nvavirtualsolutions.com
- Employees:
- 3
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Business OwnerNva Virtual Solutions Llc Aug 2016 - PresentHouston, Texas AreaBusiness process outsourcing call center hiring work-at-home agents to take inbound customer service, tech support, video/non-video chat, and sales calls.
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Independent Business OwnerArise Virtual Solutions Inc. Aug 2016 - PresentHouston, Texas AreaArise is a virtual service entity that partners with individuals who want to work from home and whom have skills in Customer Service, Sales, Finance, and Technical Support industries. Through our platform we have been afforded the opportunity to partner with many fortune 500 corporations through our strategic partnership as a Certified IBO with Arise Virtual Solutions. We pride ourselves in providing exceptional customer service to our clients. If you're looking for an organized IBO and with amazing perks then you have came to the right organization.Arise Affiliated Independent Business Owner IBO, - IBO# 81282. -
Customer Service Team LeadHigher One May 2010 - Mar 2016Houston, Texas AreaHome-based, US (work from my home) ▪ Serve as company representative in response to Level 2 inbound escalated telephone and email requests related to checking account inquiries. Satisfactorily resolve difficult or challenging issues as secondary contact for difficult escalations. Assist as a backup for tertiary level escalations for cardholders; also assist Customer Care Specialists (CCS) and Customer Care Specialists Assistants (CCSA). ▪ Cross-Trained to handle collections as well as claim calls while assisting customers through researching, providing balance, taking payments, and making adjustments. ▪ Train, mentor and coach a team of customer care specialists on various customer call scenarios. Respond to agents on chat (chat room via instant message). Also provide work direction and support for customer care specialists and provide consistent coaching and feedback. -
Community ManagerFrenzoo Jun 2011 - Dec 2012Hong KongHome-based, US (work from my home) ▪ Proficiently interact with members online through a virtual world. ▪ Create innovative contests and events for member participation. ▪ Provide effective content management responsible to update and maintain the company website using HTML coding. ▪ Provide social media management of company forums, blog and social media web pages. Tasked to moderate forums and user profiles, handle technical issues and complaints as well as respond to inquiries via email.
Nastacú R. Education Details
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Baker College Of Clinton Township4.0
Frequently Asked Questions about Nastacú R.
What company does Nastacú R. work for?
Nastacú R. works for Nva Virtual Solutions Llc
What is Nastacú R.'s role at the current company?
Nastacú R.'s current role is CEO of NVA Virtual Solutions LLC | Staffing Agency | Recruiter | Social Media Manager | Business Consultant.
What schools did Nastacú R. attend?
Nastacú R. attended Houston Community College, Macomb Community College, Baker College Of Clinton Township.
Who are Nastacú R.'s colleagues?
Nastacú R.'s colleagues are Nicholas Hauser, Sandra Lee.
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