Nat Munsie Email & Phone Number

Arundel, Qld

Provide strategic oversight and management of the contracts to ensure the delivery of all service streams, including all staffing and scheduling. *Responsible for supervising the security team’s performance and related activities of all sites, including evaluation of contract performance and compliance with Service Level Agreements. *Recruitment, oversight and mentoring of all security personnel including training of current and new employees to contract standards. *Conduct employee evaluations, counselling and discipline as needed in a proactive and professional manner, including termination procedures where required for voluntary and involuntary separations. Executes termination meetings as necessary and complete all follow up documentation according to company and regulatory standards.*Constant review of staffing levels ensuring compliance with manpower requirements of the assigned sites and maintain staffing report for all locations.*Ensure all security staff is appropriately licensed.*Maintain open, timely and accurate communication between client, management and security personnel. *Development and updating of site post orders / SOPs / JSAs. *Ensure the proper and timely handling of all incidents regarding all aspects of security for the facility.*Coordinate projects and activities with the Directors and CEO to ensure delivery of high quality customer service for assigned account.

Gold Coast, Qld

Duties• Assist sales manager with initial information gathering (DBYD, Council P&D Online, as constructed sewer and drainage plans, organising plan drafting, soil tests, OSSF reports, bushfire assessment reports, energy efficiency reports, survey plans and set out, certification / council submissions, etc.• Liaising with owners / clients for design / selections and drafting variations for authorisation. • Ordering materials, sending purchase orders, scheduling of trades, arranging skip bins, temporary power poles, temporary fencing, etc. • Arranging QBCC / PLSL premiums• Liaising with a variety of people operationally, including internal sales manager, higher management, estimators, contractors, clients and service providers at various construction sites.• Produce business documents when required, including contracts and variations. • Collation of Form 15 / 16 certificates, completing handover and defects meetings, arranging final certificates, etc. • Provide operations support in accordance with established procedures• General administrative duties including minute taking, emails, telephone, typing, record management, database maintenance, stock control and ordering, photocopying, scanning, document production, etc.

Arundel, Qld

Management Duties• Complaint management and dispute resolution• Management of sub-contractor agreements and ensuring compliance• Sourcing and recruitment of new trades to complete building repairs• Providing guidance and advice to staff regarding policies, building terminology and processesJob Manager / Scheduler Duties• Managing building repair projects to ensure timely and cost effective completion within designated time and budget constraints – managing up to 45 jobs at any one time• Managing new builds and full demolition to rebuild for large loss claims. • Liaising with a variety of people operationally, including insurance company professionals, higher management, estimators, contractors, clients, service providers (Telstra, Energex, etc) at various construction sites• Compile, review and submit accurate building assessment reports, building scopes and quotations within the recommended timeframe • Produce business documents – Word, Excel, Powerpoint when required• Liaise with RACQ Team, YOUI team, Loss Adjusters Crawfords plus Cunningham Lindsay and action queries• Provide operations support in accordance with established procedures• General administrative duties including emails, telephone, typing, record management, database maintenance, photocopying, scanning, document production, etc.

Loganholme, Qld

Management Duties• Supervision of staff in Qld office• Complaint management and dispute resolution• Management of sub-contractor agreements and ensuring compliance• Sourcing and recruitment of new trades to complete building repairs• Providing guidance and advice to staff regarding policies, building terminology and processes• Attending meetings, conferences and training representing Kingston Building Services • Compile and produce weekly reports of work to Operations Manager Job Manager / Scheduler Duties• Managing building repair projects to ensure timely and cost effective completion within designated time and budget constraints – managing between 30-75 jobs at any time• Liaising with a variety of people operationally, including insurance company professionals, higher management, estimators, contractors, clients, service providers (Telstra, Energex, etc) at various construction sites• Compile, review and submit accurate building assessment reports, building scopes and quotations within the recommended timeframe • Produce business documents – Word, Excel, Powerpoint when required• Liaise with Suncorp Repair Team, RACQ Team, and Loss Adjusters Crawfords plus Cunningham Lindsay and action queries• Provide operations support in accordance with established procedures• General administrative duties including emails, telephone, typing, record management, database maintenance, photocopying, scanning, document production, etc.

Meadowbrook, Qld

Management Duties• Supervision and training of staff in Qld office• Operations management• Complaint management and dispute resolution• Vehicle management and organisation of maintenance services• Management of sub-contractor agreements and ensuring compliance• Sourcing and recruitment of new trades to complete building repairs• Overseeing the recruitment of new staff, including induction and training• Ensuring adequate staff levels to cover for absences and peaks in workload • Managing staff workload and output• Providing guidance and advice to staff regarding policies, building terminology and processes• Attending meetings, conferences and training representing Integra Building Services • Reviewing and updating health & safety policies and ensuring they are observed Job Manager / Scheduler Duties• Managing building repair projects to ensure timely and cost effective completion within designated time and budget constraints • Liaising with a variety of people operationally, including insurance company professionals, higher management, estimators, contractors, clients, service providers (Telstra, Energex, etc) at various construction sites• Contracts preparation and processing• Liaise with customers and schedule appointments for building assessors to attend the risk address and ensure all customer contact details are accurate• Compile and submit accurate Building assessment reports, building scopes and quotations within the recommended timeframe using Microsoft word and excel• Produce business documents – word, excel, powerpoint when required• Liaise with Suncorp Repair Team and action queries• Provide operations support in accordance with established procedures• General administrative duties including emails, telephone, typing, record management, database maintenance, photocopying, scanning, document production, binding, mail merge, filing and updating phone lists on the intranet

Coombe, Uk

Managing a small town pub whilst travelling overseas throughout Europe for 4 months.

Springwood, Qld

Started as an office administration trainee and progressed, completed a Certificate III in Business.Key Tasks:• Ensure that all service requests and complaints are met with a professional, customer friendly and timely response - Respond to client enquiries in person, via phone, email and fax.• Assessment of client needs in order to make appropriate referrals.• General administration duties.• Interpretation and application of building and local authority legislation, policy and procedure.• Accurately elicit and record information, identify and appropriately allocate and prioritise calls.

Brisbane, Australia

Photographer and mini-lab assistant in photography business – event photography (formals, weddings, graduations, glamour and portrait work) plus developing prints in mini-lab

Diploma Of Management

Certificate Ii In Security Operations, Security And Loss Prevention Services

Shbbsks003 Nationally Accredited Certificate Of Cosmetic Tattooing

Asbestos Awareness In The Workplace

Certificate Iii In Business

Education record