Sr. Operations Manager
Current★ Serve in a multi-faceted leadership role covering strategic planning, organizational development, project execution, administrative operations, and change management. ★ Establish business continuity and resilience planning initiatives across 7 business units and 14 offices. Including extensive cross-functional collaboration and providing consultation, guidance, and facilitation in the areas of business impact analysis, business continuity planning, plan exercising, training and… Show more ★ Serve in a multi-faceted leadership role covering strategic planning, organizational development, project execution, administrative operations, and change management. ★ Establish business continuity and resilience planning initiatives across 7 business units and 14 offices. Including extensive cross-functional collaboration and providing consultation, guidance, and facilitation in the areas of business impact analysis, business continuity planning, plan exercising, training and awareness related initiatives. ★ Define and lead strategic plans to drive organizational change via cross-functional collaboration with executive leadership, internal stakeholders, and consultants, resulting in enhanced operational capabilities to deliver services in line with client needs. ★ Lead the planning and implementation of complex programs with firm-wide impact, including process improvement, technology systems integration, new metrics definition, team development and restructuring, and training/coaching initiatives. ★ Partner closely with HR, stakeholder, and committees to develop strategies, lead programs, and develop processes for Employee Resource Groups (ERGs) to promote DEI while ensuring alignment with overall corporate strategy. Show less