✓Natalya Kim Email & Phone Number

Orlando, Fl, Us

Orlando, Fl, Us

Almaty, Kazakhstan

Colorado, United States

- Initiated learning Python using AI to enhance technical skills and create most efficient algorithms.- Analyzing and optimizing algorithms for peak performance in sorting, binary searching, graphs, heaps, trees, lists, data structures.

Engineered video banking system, boosting engagement by 50%. Integrated OZ-Forensic for enhanced customer ID security. Led Agile/Scrum adoption, improved project management using Jira and Confluence, created standardized documentation. - Coordinated an innovative video banking system, resulting in a 50% increase in daily customer engagement up to 100k+.- Collaborated integration of OZ-Forensic biometric software enhancing security in customer identification in 85% calls.- Spearheaded Agile and Scrum methodologies improving the 8-member team, adding BPMN 2.0 to all User Stories in Jira.- Created and updated documentation of 3 project plans, 200 user stories, UAT cases, managed Project Planning and Sprints.

Drove Super-App success with 3+ million downloads and seamless Masterpass integration. Led public transportation and loyalty program implementation. Integrated Super-App for financial transactions. Integrated GraphQL microservices.- Played a pivotal role in achieving over 3 million downloads for the Super-App across multiple platforms (iOS, Android, web).- Implemented a public transportation payment option and a loyalty program within the Super-App in 16 weeks.- Led the engineering for Masterpass (MasterCard) integration with the Super-App in 3 months, overseeing a 50-member team. - Integrated the Super-App with the Bank for online financial transactions, resulting in 1000+ new transactions daily.- Improved GraphQL to facilitate CMS integration in scalable, reliable, and secure distributed microservices systems.- Managed JAR/JAD sessions with PO for UX/UI guidance, defined hot-fix issues, and contributed to Backlog and Increment.- Worked with the Technical Team Lead, PTLs, and Architect for guidance, design, and process flow.- Managed projects in Jira and Confluence, ensuring the quality of user stories, use cases, and technical requirements.- Tracked and reported system defects to PM, SM, and stakeholders, proposing fixes for new and existing features.- Reviewed test scripts and cases, assisting QA in identifying testing scenarios to ensure UAT aligns with acceptance criteria.- Analyzed business requirements, translating them into detailed user stories with BPMN, and building the backlog in Jira.- Gathered, updated, and organized project documentation for integration service specifications in Confluence.

Led iPad app development, tripling AOV and halving lead time. Implemented a discount program, boosting customers by 47%. Improved and maintained Siebel CRM. Conducted branch training, and integrated Siebel CRM with CBS. - Engineered and implemented an iPad onboarding app for corporate sales, 3x AOV and halving lead time.- Innovated a personalized discount program, increasing new customers by 47% and reducing paperwork by 95%.- Experienced in CRM customization, testing, support, automation, and SSO implementation.- Conducted training for 500+ employees in 17 branches on system features, user experience, and a client-centric approach.- Generated BR100, MD050, MD070, BP080, TE040, As Is, To Be, BPMN, AC, DoD based on combined business requirements.- Facilitated a team of 40+ members, integrating Siebel CRM with CBS through ESB for financial transactions with Way4.- Supported Oracle Siebel CRM admin apps, enhancing system functionality, user experience, and client-centric development.- Possess foundational experience in SAP ERP, SQL, engaging with databases in various projects.- Designed future-state business process flow based on combined business requirements and system behavior.- Identified and documented integration requirements, specifying all increments of software modifications.

Successful release of 5 banking systems, implemented 10+ products in 6 months. Collaborated with cross-functional teams in analyzing requirements, creating test plans, managing change controls, and contributing to decision-making processes.- Drove the successful release of 5 banking systems and introduced over 10 new products within a 6-month period.- Deployed the integrated solution into the production environment, following established change management processes.- Coordinated strategic process modifications, aligning business and technical requirements within 8 teams.- Collaborated with PO, PM, architects, developers, and other BAs in analyzing requirements, creating test plans, managing change controls, and contributing to decision-making processes.

Developed banking software for interbank transactions with a $1 billion turnover. Contributed to an app for interbank operations using SWIFT, MT. Enhanced API capabilities, and documented processes. Supported project closure and handover.- Fostered banking software for interbank transactions, achieving a turnover exceeding $1 billion in the first year.- Contributed to a 30-member team for the Interbank funding project, utilizing SWIFT, MT, Journal Entry in General Ledger.- Worked with the following financial products: Letters of Credit, Interbank Loans, Bonds, and Collections.- Translated business requirements into functional specifications, bridging the clients-Dev team communication gap.- Optimized API capabilities and processing flexibility for 4 other systems, improving overall performance and meeting SLAs.- Documented all data mapping and transformation processes in Functional Design documents based on requirements.- Supported project closure and post-implementation activities, ensure a smooth handover, gather and analyze feedback.

• Development and maintenance of software (portlets) to IBM WebSphere 6.1; • Development and maintenance of Theme, Skins for IBM WebSphere 6.0/6.1 portals;• Development of clips and tests using Flash;• Maintain appropriate documentation and reports;• While working in a company, was involved in the development of 2 large government;• Administering and configuring IBM WebSphere 6.0/6.1 projects implementing the Customs and Language portals of the Republic of Kazakhstan (til.gov.kz, e.customs.kz).

Master'S Degree, Computer Science, Gpa: 3.88

Master'S Degree, Management, Gpa: 3.73

Bachelor'S Degree, Computer Science, Gra: 3.45

Bachelor'S Degree, Clinical Psychology