Natalee Smith Email and Phone Number

Assist members with questions regarding products,operating cash register and self checkout. Verify receipts via electronic device for missed items not purchased.

Supported the company's President and Sales Department with scheduling, faxing and filing.Created presentations for clients using Microsoft Word, Excel, and PowerPoint 2007.Created electronic portfolio's for client's using PowerPoint 2007.2007-2010Debt Settlement USA

(includes telephones, greeting clients, mail, faxing and filing).Supported Sales division with client's paperwork, such as sending out Power of Attorneys. Job responsibilities required use of the internet to obtain needed information pertaining to a client's account.Supported Negotiators in attaching customer related correspondence, debt settlement letters and associated paperwork. Approved debt settlements for this group.

Guest Privileges Answering Customer questions, making account adjustments. Adding Special Promotion incentives to customer accounts offered by the hotel properties.Customer ServiceInterface with hotels for problem resolutions

Dealt with Travel AgentsExperienced with variety of systems, such as Apollo, Amadeous, and SabreExperienced in building accommodations and amenities for the different hotel propertiesSetting up pricing structure for both domestic and international properties. Experienced with rate tables for different properties.

Reservation Agent in Call CenterInterfaced with customer via telephone for reservationsExperienced in handling various credit cards for reservation confirmationCustomer Service