Natalia Campos Email & Phone Number

Doral, Florida, United States

Provided excellent customer service by anticipating needs and responding promptly to requests.Greeted and accommodated guests, building positive experience from first interaction.Demonstrated ability to interact with customers in a friendly and professional manner.Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.Memorized menu to help diners make informed meal choices.Assisted with training of new staff members.

Encouraged guests to buy additional items such as appetizers, drinks, and desserts.Informed kitchen of special dietary needs or requests, delivering personalized meal options.Jotted down customer orders and promptly delivered food and drinks.Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.Attended company and restaurant required trainings and meetings, improving skills.Attended company and restaurant trainings and meetings to improve serving skills.Exercised focus and concentration to keep track of tables and remember orders.Prepared and served food and beverages to customers.

Trained new employees on proper sales techniques, procedures, and policies.Provided excellent customer service by addressing customer inquiries in a timely manner.Utilized problem-solving skills to resolve customer complaints efficiently.Observed sales floor and stockroom for loss prevention, advising management of unusual internal or external activity.Managed inventory levels and restocked shelves to ensure product availability for customers.Developed and maintained relationships with customers to increase sales and loyalty.Kept merchandise filled to appropriate levels on sales floor.

Operated cash register and POS to handle purchases, refunds, and exchanges for customers.Handled customer complaints and inquiries in a courteous and efficient manner.Engaged with guests to understand and anticipate customer service needs.Provided accurate information about products, prices and availability both in person and over the phone.Encouraged customers to make additional purchases and suggested relevant items.

Education record

Associate In Arts (A.A.)

Associate Of Science - As, Business Administration And Management, General