Natalia Capozzi Email & Phone Number

London, ON, CA

London, Ontario, Canada

London, Ontario, Canada

• Prepared customized orders from students and professors who needed Media Loans equipment for their assignments or classes.
• Coordinated the workload with technologists and part-time students to organize the daily operation of the Media Loans.
• Supported students with questions about Media Loans policy, website, and their program's equipment loan needs.
• Managed signing in/out equipment in the system, entering new resources into inventory, and ensuring equipment was in proper… Show more
• Managed signing in/out equipment in the system, entering new resources into inventory, and ensuring equipment was in proper working conditions for future use. Show less

London, Ontario, Canada

• Provided clerical support in Revenue Collections Division 1 managing documents (folded the taxpayers’ letters, printed the faxes and lien requests, processed the writ cheques and receipts), file maintenance.
• Managed incoming and outgoing mail.
• Executed several requests in the Ontario Search Registry and distributed Equifax (Commercial and Consumer), MTO, and PPSR searches to the Collection… Show more
• Executed several requests in the Ontario Search Registry and distributed Equifax (Commercial and Consumer), MTO, and PPSR searches to the Collection Officers. Show less

London, Ontario, Canada

• Performed detailed analysis and data scrub in the non-full-time (NFT) faculty database to ensure the accuracy of the information and populated missing program codes to the database.
• Thoroughly corrected the file names to the proper naming convention.
• Comprehensive checking of all resumes received according to the professor's experience in which resumes were moved from the prospective to the current folder.
• Monitored if each resume received had its corresponding folder in the… Show more
• Monitored if each resume received had its corresponding folder in the directory. Show less

São Paulo

• Management of Adverse Events: Accurate evaluation of cases for validity and consistency.
• Case documentation according to procedures.
• Accurate codification of product safety information and product-quality complaints.
• Appropriate assessment of case severity to prioritize follow-up.
• Review of data against source documents.
• Submission of data on time.

São Paulo E Região, Brasil

São Paulo E Região, Brasil

São Paulo E Região, Brasil

• Accomplished performance checks on the Merck’s devices and evaluated them as valid or unfounded according to the consumer´s complaint received through the company´s customer service.
• Routed the devices with technical complaints back to the manufacturer for a more detailed investigation of the quality parameters.
• Performed physical inspection in the warehouse where the devices were kept, in a random sampling process, to assess the quality and compliance of the material and managed… Show more
• Performed physical inspection in the warehouse where the devices were kept, in a random sampling process, to assess the quality and compliance of the material and managed the control of documentation and product.
• Maintained the Quality Assurance monthly reports updated.
• Provided support to Quality Systems processes including Complaints, Quality Events / Deviations. Show less

São Paulo E Região, Brasil

• Assisted the process of importing laboratory products (reagents, consumables, and equipment) into national territory, developing documents and defining the Common Nomenclature Mercosur (NCM) of each product on the.
• Reviewed the Standard Operating Procedures (SOP) of the company.
• Monitored and recorded three times a day the room´s temperature and humidity where reagents were kept according to the company´s Quality Assurance protocol.

São Bernardo Do Campo, SP

• Provided customer service in a professional and friendly manner by answering phone calls, resolving customer issues, and filing patient records.
• Maintained inventory of medications and supplies in the pharmacy according to FEFO (First Expire First Out) principle.
• Performed operational tasks such as stocking shelves and cashier.

Diploma, Office Administration Executive

Bachelor Of Pharmacy (B.Pharm.) Degree

Credential assessed by The Pharmacy Examining Board of Canada (PEBC).