Natalia Chalenko Email & Phone Number

Miami, Florida, United States

• Reported directly to the CEO, managed all administrative support to ensure smooth daily operations.• Managed schedules, organized meetings, and maintained office supplies.• Coordinated complex travel arrangements and itineraries for executives.• Prepared and edited correspondence, reports, and presentations.• Served as the first point of contact for clients and visitors, ensuring a positive and efficient experience.• Handled confidential information with discretion and maintained the integrity of sensitive files.• Introduced and managed a cost-effective weekly lunch plan that not only reduced expenses by 15% but also significantly boosted staff satisfaction and engagement. By sourcing quality vendors and negotiating favorable terms, the initiative not only achieved financial savings but also contributed to a more cohesive and positive workplace culture.

Miami, Florida, United States

• Provided dedicated support to the CEO, playing a pivotal role in enhancing organizational effectiveness and internal communication. Acted as a central point of contact for internal and external stakeholders, efficiently managing inquiries, scheduling appointments, and facilitating seamless communication flow.• Directed property showings and negotiations that resulted in a 40% increase in client acquisition and a 30% increase in sales year-over-year.• Managed sensitive real estate transactions and client interactions, upholding the utmost confidentiality and professionalism.

Miami, Florida, United States

• Facilitated a broad range of administrative tasks, ensuring seamless operations and support for the CEO.• Managed the CEO’s dynamic calendar, strategically coordinating appointments and meetings to optimize time efficiency.• Orchestrated complex travel arrangements, developing detailed itineraries and agendas to ensure smooth and productive trips.• Conducted thorough research to prioritize and address incoming issues and concerns directed at the CEO, enhancing decision-making processes.• Assessed and determined the appropriate actions, referrals, or responses required, streamlining communication and enhancing organizational efficiency.

Doral, Florida, United States

• Delivered exceptional service in a high-volume restaurant/bar, ensuring customer satisfaction. • Mixed and served drinks according to standard recipes and customer preferences.• Upsold menu items and daily specials, contributing to a 20% increase in sales. • Assisted in opening and closing duties, including setting up and breaking down the bar. • Participated in team meetings and provided feedback to improve service quality and efficiency.