My recent activities include:1. Сommunication with end-users, converting business requirements into technical specifications, participation in the software development lifecycle.2. Modeling, analysis, optimization of AS-IS and TO-BE business processes.3. Preparing technical documentation (functional requirements, technical specifications, user manuals).4. Working closely with software development engineers in supporting new features, services, and releases.5. Technical support for customers - consultation and assistance.6. Consolidated data reporting in BI tools.

Management of activities of representative office of German lacquer-producing company:- market research, cooperation with dealers (sales network);- technological support (implementation of technologies and materials, troubleshooting), organization of varnishing sites (selection of equipment and materials, adjustment of technologies);- constant communication with German colleagues in order to meet technical requirements of customers (feedback collection, search for the best technical solutions);- budgeting; budget control; operational financial plans preparation; analysis of the business activities;preparation of analytical materials for Chamber of Commerce and Industry, banks, customs and certification authorities.