Participation in the opening of the first store in the country.▪ Staff recruitment and training.▪ Conducting assessments.▪ Analysis of sales.▪ Quick response when customer traffic increases.▪ Work with hours and sales budgets.▪ Cost control, work with the top line.▪ Compliance with company values.▪ Personal example for employees.

TEAM▪ Staff recruitment and training.▪ Registration of new employees in accordance with the Labor Code.▪ Assessment of knowledge.▪ Team motivation.▪ Identify potential employees in accordance with their results.▪ Planning schedules in accordance with the set budget and legislation.PRODUCT▪ Knowledge of top store products.▪ Work with commercial reports to improve sales results.▪ Merchandising in accordance with the rules and principles of the company.▪ The organization of the sale period.▪ Analysis of competitors' products and timely response to their Promotions and Promotions.▪ Residue control.▪ Order the necessary goods.▪ Work with shop windows and hot areas of the store.ADMINISTRATIVE QUESTIONS▪ Cash discipline, control of the work of cashiers.▪ Conducting inventories.▪ Communication with the central office and the definition of the priorities of the store.▪ Communication with service companies. ▪ CUSTOMER SERVICE▪ Construction of personnel work in accordance with KPI standards▪ Serving customers and identifying their needs.▪ Work with objections.▪ Conflict resolution.▪ Involving the whole team to achieve a high level of service.

Магазин постельного белья.

Worked with such brands as Marella, Marina Rinaldi, Max&Co, iBLUES, Penny Black. It was my first work. With confidence I can say that this was one of my most interesting works to me.