Natalia Castro Email & Phone Number

Montreal, Canada Area

•Maintain relationships and communications with internal and external stakeholders, suppliers and donors.•Research and evaluate suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities.•Solicit in-kind donations (food, clothing and services) to benefit our clientele.•Procure, order and arrange the logistics of donations and purchases in an efficient, timely and cost effective manner.•Master Sage300 Software and ACT (Customer and Contact Management Software).

Montreal, Canada Area

• Met with immigrant and Canadian low-income families to assess their needs and helped alleviate their struggles through our services.•Mastered HIFIS Software (Homeless Individuals and Families Information System)•Set up profiles for each family in order to provide them with our various programs including the Food Bank, Clothing, Dental Clinic, Christmas Baskets and School Supplies as well as Job Search and Language courses.•Served as liaison with other departments or organizations to aid clients meet their needs in other areas.

Montreal, Canada Area

• Monitored patient account details for non-payments, delayed payments and other irregularities. Follow up on, collect and allocate payments. Succeeded collecting over 70,000$ on overdue accounts. • Performed essential office functions such as answering calls, filing, mail and fax.• Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations. • Mastered MediTEX Scheduler, MediTEX IVF and Sage50 Accounting Software to prepare reports, invoices, financial statements, letters and medical records.• Worked alongside the reception team to ensure great quality service.

Montreal, Canada Area

• Facilitated workshop sessions for interns and committee members.• Assisted designing and planning a major annual fundraising event.• Coordinated the logistics of the fundraising event.• Recruited sponsors within the community. • Facilitated Lunch & Learn sessions at the Children’s Hospital.• Developed an Intern’s Handbook.