Enthusiastic and highly-motivated professional with over 6 years of experience serving and driving successful outcomes for clients in both face-to-face and over the phone settings. Committed to providing exceptional service and improving the quality of client care. In past roles I have grown my skills in: on-boarding, account management, client retention, data analysis, risk management, sales, empathic listening, and persuasive and informative speaking. For the past two years I have dedicated my time to providing top notch quality care to the most critical clients I’ve encountered so far, my children! This has allowed me to continue practicing and improving my effective communication, patience, empathy, problem solving and time management skills even further.