Natalia Santos Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

Part of the store leadership, responsible for the store operations as daily finance control including closing and opening tills, banking, fraud audits, profit protection and self-audits.Responsible for weekly reports as incidents, health and safety, payment devices.Controlling and responsible for all internal stock as orders as stationary, chemical products and first AID.Overseeing maintenance with weekly cheeks and reports. Responsible for team HR procedures such as lateness, absences and returns to work documentation. Recruiting new talents for all London stores and participating in hiring events.

London, United Kingdom

Part of the store leadership team, key Holder, responsible for opening and closing the store, banking, dealing with HR procedures as lateness, absences and sickness, process merchandise deliveries, weekly KPI reports, running weekly checks routine as healthy and safety, processing returns and refunds, handling customer complaints, replenishment, transfers.

Brazil

Running my own business, a surf-wear store representing global brands as O’Neill’s, Quicksilver and Volcom, responsible for choosing collections, daily admin routine, controlling KPI’s, stock taking, customer service, preparing monthly accounting paperwork, supplier payments.

Bachelor Of Arts - Ba, International/Global Studies

BA Global Business Management

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Human Resources Management, Human Resources Management/Personnel Administration, General

Human Resources Management

Team Leading, Organizational Leadership

Leadership Skills