I was selected as a member of the Braven Accelerator, a diverse cohort of college students based on leadership and potential. Weekly 2-hour Learning Lab sessions, over ten weeks, where I developed professional competencies critical to success in the 21st-century workforce such as effective communication, problem-solving, and project management. I also, Worked toward designing a personal career timeline and college roadmap to stay on track with pursuing career goals throughout college and beyond.

Greeted on average 150 patrons per shift, during peak business hours, and escorted them to their tables, ensuring optimal usage of the restaurant space. Provided excellent customer service, including supplying accurate wait time to guests, collecting contact information, and promptly following up by telephone with patrons when their tables were ready. Accommodated guest needs, such as providing child booster seats, seating large parties that required special table arrangements, and ensuring… Show more Greeted on average 150 patrons per shift, during peak business hours, and escorted them to their tables, ensuring optimal usage of the restaurant space. Provided excellent customer service, including supplying accurate wait time to guests, collecting contact information, and promptly following up by telephone with patrons when their tables were ready. Accommodated guest needs, such as providing child booster seats, seating large parties that required special table arrangements, and ensuring guests with wheelchairs felt comfortable. Organized 50+ reservations per shift, table/seating flow, and other ad hoc requests from management. Communicated regularly with 10+ servers and other restaurant staff to ensure proper patron seating, swift dish removal, accommodation of special guest requests, and that guest concerns were handled promptly. Show less