Natalia Suárez Email & Phone Number

Barcelona, Ct, Es

Barcelona Area, Spain

I currently serve as a CX Expert Agent at VeryChic, which is part of the Accor group. My primary focus has been on managing claims, which provide essential insights into our products and the quality of service we deliver.Furthermore, I offer assistance and guidance to our clients in both sales and after-sales, communicating with them in both French and English as a primary part of my job.Additionally, I took on the role of a sales consultant within my team, offering guidance… Show more I currently serve as a CX Expert Agent at VeryChic, which is part of the Accor group. My primary focus has been on managing claims, which provide essential insights into our products and the quality of service we deliver.Furthermore, I offer assistance and guidance to our clients in both sales and after-sales, communicating with them in both French and English as a primary part of my job.Additionally, I took on the role of a sales consultant within my team, offering guidance and strategies to fellow agents based on the specific needs of our clients. A key aspect of my daily routine involves ensuring the quality and consistency of the products listed on our website. I collaborate closely with the sales and digital content departments to guarantee that our clients have the best possible experience when they visit our platform.One of the aspects I find most enjoyable about my role at VeryChic is the collaborative element. I work closely with various departments to align our offerings with the high-quality standards our members expect when they book through our brand. Show less

Barcelona Area, Spain

Kings & Queens is an international agency dedicated to representing directors for commercial films, while Butlers offers comprehensive production services across various locations, including Spain (Mainland & Islands), Portugal, Georgia, Berlin, and the Balkans.In my role within this project, I had two primary objectives. The first was to revitalize our talent roster. This involved actively scouting for emerging talents, as well as refining and rejuvenating our existing director pool… Show more Kings & Queens is an international agency dedicated to representing directors for commercial films, while Butlers offers comprehensive production services across various locations, including Spain (Mainland & Islands), Portugal, Georgia, Berlin, and the Balkans.In my role within this project, I had two primary objectives. The first was to revitalize our talent roster. This involved actively scouting for emerging talents, as well as refining and rejuvenating our existing director pool, with the goal of presenting a vibrant and dynamic roster to our clients.Additionally, I was responsible for luring French production companies to Spain, enabling us to provide top-tier location production services. This involved promoting the unique advantages and opportunities of filming in Spain to French companies seeking exceptional production services and locations. Show less

Barcelona Area, Spain

Role Model Management, headquartered in Barcelona, is a leading modeling agency specializing in representing models, actors, and children for various commercial productions. Our diverse and extensive portfolio ensures that we meet the precise needs of our valued clients.As the Founder and Co-owner, I have been instrumental in shaping the agency's success by spearheading pivotal operational strategies to establish a fresh brand presence in the industry and drive consistent, substantial… Show more Role Model Management, headquartered in Barcelona, is a leading modeling agency specializing in representing models, actors, and children for various commercial productions. Our diverse and extensive portfolio ensures that we meet the precise needs of our valued clients.As the Founder and Co-owner, I have been instrumental in shaping the agency's success by spearheading pivotal operational strategies to establish a fresh brand presence in the industry and drive consistent, substantial business expansion. My contributions include:Market Research & Specialization: Conducted extensive market research to identify industry trends and competitors, enabling us to specialize in a distinct niche, ensuring our agency's unique value.Networking & Advocacy: Leveraged industry connections to forge collaborations and advocate for clients and talent, connecting them with tailored opportunities.Talent Network & Social Media: Established a strong online talent network, utilizing social media to highlight diverse talent profiles, ensuring a precise match for client needs.Contract Negotiation: Expertly managed negotiations with production companies and talent, addressing contractual and image rights for mutually beneficial relationships.Talent Scout Collaboration: Collaborated with talent scouts to expand our talent pool and maintain industry relevance, actively pursuing promising leads.With a commitment to innovation, client satisfaction, and fostering talent, I am dedicated to shaping Role Model Management into a dynamic and forward-thinking force within the modeling industry. Show less

Paris, France

As a Front Desk Manager in the hospitality industry, I excelled in delivering exceptional service and enhancing guest satisfaction through effective team management and coordination. My diverse skill set and commitment to excellence enabled me to perform a wide range of responsibilities:👥 Team Management and Coordination: I successfully led and coordinated a dynamic team, ensuring that every guest interaction was memorable and seamless.🌟 Client Satisfaction: I prioritized… Show more As a Front Desk Manager in the hospitality industry, I excelled in delivering exceptional service and enhancing guest satisfaction through effective team management and coordination. My diverse skill set and commitment to excellence enabled me to perform a wide range of responsibilities:👥 Team Management and Coordination: I successfully led and coordinated a dynamic team, ensuring that every guest interaction was memorable and seamless.🌟 Client Satisfaction: I prioritized guest satisfaction by anticipating their needs, responding promptly to requests, and providing services efficiently and accurately.🔑 Conciergerie: I offered concierge services, going the extra mile to enhance the guest experience.📊 Administrative Duties: I managed administrative tasks, including client records and lab data, ensuring precise record-keeping and compliance.💻 ProtelAir Booking Software: Proficiently utilized ProtelAir booking software to manage reservations and streamline front desk operations.🤝 Community Management: I fostered a sense of community by collaborating with various hotel departments, including room service, housekeeping, maintenance, and security, to fulfill all guest needs.🏨 Guest Check-Ins and Check-Outs: Handled approximately 30 guest arrivals and departures per shift, making their stay hassle-free and enjoyable.💰 Financial Management: I was responsible for controlling cash and credit card payment transactions at the front desk, ensuring accuracy and security.📚 Training and Development: I played a crucial role in training new staff, imparting correct procedures, compliance requirements, and performance strategies.My commitment to providing top-notch service and my ability to manage diverse tasks made a significant impact on guest experiences and contributed to the overall success of the hotel. Show less

Paris Area, France

Facilitated the onboarding process for new team members, encompassing training, mentorship, and the management of new hire documentation.Oversaw team coordination, scheduling, and administrative responsibilities.Designed and executed a successful Pub Crawl itinerary, maintaining productive partnerships with external collaborators.Managed various administrative tasks to ensure the smooth operation of day-to-day activities.Provided valuable insights and… Show more Facilitated the onboarding process for new team members, encompassing training, mentorship, and the management of new hire documentation.Oversaw team coordination, scheduling, and administrative responsibilities.Designed and executed a successful Pub Crawl itinerary, maintaining productive partnerships with external collaborators.Managed various administrative tasks to ensure the smooth operation of day-to-day activities.Provided valuable insights and recommendations to company leaders regarding employee performance and training requirements. Show less

Barcelona Area, Spain

Tours in english and spanish at La Pedrera, one of Antoni Gaudí's most emblematic buildings in central Barcelona.

Bachelor'S Degree, Liberal Arts And Sciences, General Studies And Humanities

Passionate about art and creativity, committed to the diffusion of culture and heritage.

Ccfs - Cours De Langue Et Civilisation Française De La Sorbonne, French Language And Literature

Langue et civilisation française

Contemporary Vinyasa Yoga Teacher Training, Yoga Teacher Training/Yoga Therapy

200 HR Certified Contemporary Vinyasa Yoga Teacher training The vision of this training is on the individual and how to develop & evolve.