Natalia Tessele Bordin Email & Phone Number

Ouderkerk Aan De Amstel, Nh, Nl

Amsterdam Area, Netherlands

-Management accounting (local and international);-Website Content: maintaining of content and savings database;-Reviewing quality and revenue metrics using different tools;-Achieving high quality and accuracy in the database information;-Working closely with other international teams in order to optimize the results e increase conversions;-Contributing to improving internal processes and quality of our websites (frontend and backend);-Responsible for the launch of the… Show more -Management accounting (local and international);-Website Content: maintaining of content and savings database;-Reviewing quality and revenue metrics using different tools;-Achieving high quality and accuracy in the database information;-Working closely with other international teams in order to optimize the results e increase conversions;-Contributing to improving internal processes and quality of our websites (frontend and backend);-Responsible for the launch of the Portugal website in 2018 achieving great results (quality and revenue). Show less

Amsterdam, North Holland, Netherlands

-Maintaining of content and savings database;-Achieving high quality and accuracy of the informations on the database;-Reviewing quality metrics and implementing strategies to improving them.

Amsterdam Area, Netherlands

-Performing Market Research;-Conducting interviews B2B for the Brazilian market;-Identifying customer’s needs and clarify information;-Maintains call center database by entering information;-Managing outbound calls in a timely manner;-Following call center “scripts”;-Building relationships;-Achieving fast;-Ability to multi-task, set priorities and manage time effectively.

Porto Alegre E Região, Brasil

-Led a successful team of three people. Worked on several projects at the same time, often for a number of different BTB clients such as Claro Brazil (South Brazilian Branch), Orquídea Alimentos, ESPM Sul, Vipal Borrachas, AES SUL, Pirahy Alimentos, Bontempo, Abrafor and Abradif (both of Ford Brazil). -Developed media strategies (on and offline), deciding on the best types of media for specific clients and campaigns. -Identified target audiences and analyzed their characteristics… Show more -Led a successful team of three people. Worked on several projects at the same time, often for a number of different BTB clients such as Claro Brazil (South Brazilian Branch), Orquídea Alimentos, ESPM Sul, Vipal Borrachas, AES SUL, Pirahy Alimentos, Bontempo, Abrafor and Abradif (both of Ford Brazil). -Developed media strategies (on and offline), deciding on the best types of media for specific clients and campaigns. -Identified target audiences and analyzed their characteristics, behavior and media habits. Negotiated and monitored media budgets, presenting proposals, including cost schedules, to clients. -Be proactive in increasing the number for the company.-Worked always together with the social media, planning, digital marketing and creative areas.-Client Account Management; Provided sole account management support to the agency's big client "Claro Telecommunications" (South Brazilian Branch) in a partnership with Ogilvy & Mather (São Paulo/Brazil); Improved customer trust relationships by acting quickly to resolve issues and enhancing their success; Built strong, long-term client relationships and maintain frequent contact; Set offline strategies for your assigned customers, considering their specific requirements; Competitively Negotiates media; Created successful customized media strategies for maximum profitability.**Achievements: -Promoted to Media manager due to outstanding work performance and upgrade of management skills.-Managed one of the biggest and most important client of the company for 3 years with outstanding and positive feedback.-Ensured ongoing and consistent customer satisfaction by providing on-time delivery and follow-up. Show less

Brazil

-Worked on few projects at the same time, often for a number of different BTB clients such as Claro Brazil (South Brazilian Branch), ESPM Sul, FMP, Vipal Borrachas, AES SUL, Pirahy Alimentos, Bontempo and Abradif (Ford Brazil). -Identify target audiences and understand their behavior and habits.-Determine the best media outlet mix for our campaigns.-Optimize ad campaigns according to geographic exposure, frequency, time spans and more.-Allocate budgets and monitor… Show more -Worked on few projects at the same time, often for a number of different BTB clients such as Claro Brazil (South Brazilian Branch), ESPM Sul, FMP, Vipal Borrachas, AES SUL, Pirahy Alimentos, Bontempo and Abradif (Ford Brazil). -Identify target audiences and understand their behavior and habits.-Determine the best media outlet mix for our campaigns.-Optimize ad campaigns according to geographic exposure, frequency, time spans and more.-Allocate budgets and monitor costs.-Coordinating, monitoring and evaluating media campaigns and strategies.-Follow media trends of online and offline outlets (TV shows, magazines, blogs, radio programs)**Achievements: -Promoted to Media manager due to outstanding work performance and upgrade of management skills.-Awards: Top of media 2014 (Rio Grande do Sul/Brazil) - Category: Internet campaign / Case: #UsaiBolt / Client: Instituto da Criança com Diabetes (Children's Institute with Diabetes) Show less

Porto Alegre

-Responsible for making budgets and choosing the best ways for placing and materializing the advertisement. I worked for differents clients such as G. Paniz, Cotrisal and Inbrape. -Negotiated all pricing to meet budget guidelines, maintained vendor relations and sourced new partners. Allocated budgets and monitor costs.-Managed all printing projects including brochures, newsletters and posters; and oversaw publications inventory and archiving process.-Managed all audio and videos… Show more -Responsible for making budgets and choosing the best ways for placing and materializing the advertisement. I worked for differents clients such as G. Paniz, Cotrisal and Inbrape. -Negotiated all pricing to meet budget guidelines, maintained vendor relations and sourced new partners. Allocated budgets and monitor costs.-Managed all printing projects including brochures, newsletters and posters; and oversaw publications inventory and archiving process.-Managed all audio and videos projects including TV comercial, spot for radio, videos web.-Accountable for the overall quality and timeliness of the production of graphic signage.-Resolved conflicts and provided solutions in a professional manner to the satisfaction of clients.-Identify target audiences and understand their behavior and habits.-Determine the best media outlet mix for our campaigns.-Optimize ad campaigns according to geographic exposure, frequency, time spans and more.-Coordinated, monitored and evaluated media campaigns and strategies. Show less

Santa Maria E Região, Brasil

-Exclusive Client Account Management “Peruzzo Supermercados” (present in 8 cities of Rio Grande do Sul/Brazil);-Built strong, long-term client relationships and maintain frequent contact;-Set offline strategies, considering their specific requirements;-Key Account Relationship Management; competitively negotiated media and customer services.

Bachelor'S Degree, Social Communication: Advertising

Digital Branding And Engagement, Digital Communication And Media/Multimedia

Online course - part of edX MicroMasters courses in Marketing in a Digital World (unfinished)