Natalie Cano Email & Phone Number

Dallas-Fort Worth Metroplex

• Manage customer interactions via email and telephone for box and logistics inquiries.
• Train new hires on ERP systems and procedures.
• Collaborate with departments to ensure seamless project setups.
• Oversee quotes and price adjustments for managed accounts.
• Lead customer service operations to maintain process efficiency.

• Directed sales and recruiting departments, ensuring operational efficiency.
• Developed and executed sales target plans.
• Fostered and managed client relationships
• Analyzed costs for consultant pricing and audited systems for data accuracy.
• Audited processes and systems to ensure current data was submitted in the system

Dallas/Fort Worth Area

• Handled customer inquiries related to boxes and logistics.
• Trained new hires on HRMS, Amtech, and process execution.
• Coordinated with departments for new project setups and managed inventory levels.
• Maintained pricing and quotes for managed accounts.

San Antonio, Texas Area

• Handled customer inquiries related to boxes and logistics.
• Trained new hires on HRMS, Amtech, and process execution.
• Coordinated with departments for new project setups and managed inventory levels.
• Maintained pricing and quotes for managed accounts.

Dallas, Texas, United States

 Assisted with maintaining the cleanliness of the hostess area and front area. Lead guests to their tables while ensuring a warm welcome Assisted the bussing team with bussing tables on busy holiday’s  Took phone calls from guests and submitted reservation and order requests

San Antonio, Texas Area

• Managed cash flow and tracked inventory expenses using QuickBooks.
• Prepared and submitted invoices, ensuring business objectives were met.
• Coordinated with clients and supervisors to address and resolve issues.

San Antonio, Texas Area

• Prepared invoices, managed appointments, and organized records.
• Supported financial operations and office duties to ensure smooth functioning.

San Antonio, Texas Area

Escalate complex or non-standard issues to the supervisor for resolution.Efficiently handle a high volume of inbound and outbound calls within a call center environment.Achieve personal and team goals, both qualitative and quantitative, consistently.

Houston, Texas Area

Supported the maintenance of cleanliness in the hostess and front areas.Guided guests to their tables, ensuring a warm and welcoming experience.Assisted the bussing team with clearing tables during peak holiday periods.Handled phone inquiries from guests, processing reservation and order requests efficiently.

Bachelor Of Business Management, Business Administration, Management And Operations

Advanced Technical Certificate In Professional Accountancy, Accounting