- Managed all social media accounts including Facebook and LinkedIn, and built the weekly social media schedule consisting of seven posts regarding trending news relevant to our clients and audience- Wrote a variety of writing materials internally as well as needed for clients- Utilized Word Press and crafted blog posts, news releases, and media releases- Provided data insights report using Google Ads, and edited proposals- Assisted with running events for clients including public forums and project development workshops for the city of Fayetteville- Drafted and sent email marketing content using Emma

- Updated media list using Meltwater and Cision, and developed and strengthened relationships with key reporters - Created a multi-phase outreach strategy to identify media involvement and connection opportunities throughout the year - Completed a variety of writing materials including press releases for different matters, media responses and alerts, and crisis management statements

- Utilized TMS to clear unresolved cases of deductions in the sales department and trade spend- Collaborated with Key Account Management on validation of charges for AD promos - Gained sales exposure through shadowing a Senior Key Account Manager on field sales calls

- Responsible for clearing unresolved cases of deductions in the sales department - Identified trends and worked with internal/external partners to resolve- Utilized SAP and researched credits on accounts and created repayment-clearing documents