Natalie Clark Email & Phone Number

Ormeau Display Centre

- Welcoming and assisting prospective clients- Managing the entire sales process from initial consultation to contract signing- Reporting to and working alongside the Sales Manager- Staging Display Homes- Greet clients with enthusiasm and always deliver professional services to all clients- Track and report leads and achieve monthly sales targets- Develop and maintain relationships with clients, land developers, land agents and fellow colleagues- Ability to work autonomously- Submit weekly traffic submissions - Assisting clients with their new home purchase that is suitable for their lifestyle- Prepare a fully marked up plan with all changes clearly shown- Attain covenant guidelines, POD, disclosure plans, and land registration- Prepare and present fully costed estimation quote’s and House and Land Packages along with detailed Site Plans to clients- Order and present fixed price tender letters, assist with any discrepancies in pricing and liase with estimators and area managers with any issues- Order and present building contracts, assist clients with BOD payment and explaining the next steps ahead in the building process- Ability to time manage workloads efficiently and cost effectively- Ability to maintain a consistent and very high standard of work at all times- Demonstrate honesty and integrity and be able to promote positive working relationships- Excellent computer skills with high proficiency in Microsoft Office Products (including Excel)- Internal computer operations SAM and VPB Framework- Monitoring competitor activity to ensure maximum market potential- Attend regular sales meetings- Outstanding achievement Award for ‘Customer Service’ November 2015

Queensland, Australia

- Organising day to day running of the office and managing the Managing Directors work flow- Coordinating the Interior Design and Decorating Team and assisting in styling and decorating numerous properties both on the Gold Coast and Interstate- Responsible for all furniture and accessory orders, deliveries and installation- Arranging all travel and accommodation and travelling with the Managing Director to take notes at meetings or to provide general assistance during presentations- Assisting in purchasing at Interstate Trade Fairs- Stepping in for the Managing Director, making decisions and delegating work to others in the managing directors absence- Producing presentations, documents, quotations, invoices, and reports- Issuing the Policies and Procedures manual including personal contracts for each staff member- Extensive time and diary management- Sorting incoming emails, faxes and post, often corresponding on behalf of the Managing Director and the sales team- Liaising with clients, suppliers and other staff- Assisting with sales enquiries- Organising and minuting meetings- Working with the sales team to achieve monthly sales targets- Daily duties include; screening all calls for Managing Director and Sales Manager, responding to all emails, stationery orders and sales orders and also in-charge of daily banking - Dealing with customer complaints and resolving all issues

London, United Kingdom

- Screening telephone calls, enquiries, requests, checking voicemail, organising and maintaining diaries and making appointments- Update and maintain online job postings- Maintaining applicant database and efficient track and record associated paperwork- Provide assistance to the Human Resources Manager and Recruiters- Complete employment verifications and reference checks as needed

London, United Kingdom

- Liaise with a variety of customers and clients- Office management including, arranging and organising meetings, staff calendars, video and telephone conferencing. - Ordering stationary and office supplies using online expense systems and all mailing services.- Operate switchboard- Organise and arrange travel including flights and accommodation- Time management- Organise and attend meetings, taking and distributing minutes- Follow up and organise relevant documentation

Queensland, Australia

- Supervise the customer service department, including staff, assisting with any operation problems and solutions- Dealing directly with customers - Dealing with complaints - Managing a team incorporating time management skills - Counting and balancing money in both office and cashier procedures - Organising and attending meetings, ensuring the General Manager is well prepared for their meetings - Assisting with any work flow that may come in by other staff members - Assisting in the Restaurant and Bars when necessary

Queensland, Australia

- Liaise with clients in a professional manner- Operating switchboard- Organising property contracts- Processing rental applications- Data entry to internal system and Realestate.com- Run various errands such as receiving and sending mail- Entrusted to assist with daily banking procedures- Ordering stationery and office supplies- Cleaning the office, kitchen and reception area

Queensland, Australia

- Accounts receivable- Accounts payable- Petty cash- Payroll and Employer superannuation contribution- Daily bank reconciliation- Prioritise tasks and effective time management- Answer incoming calls

High School

Education record

Year 12 High School Certificate