Lead volunteer in multiple roles: client experience, adoption counselor, receptionist, dog walker, foster parent for puppies, offsite event planning, training new volunteers, and fundraising.

Prioritized assigned tasks, met deadlines, and adapted to seasonal work demands.Demonstrated ability to work autonomously, effectively completing assignments and achievinggoals without direct supervision.Independently resolved issues, demonstrating strong problem-solving skills and initiative.Collaborated with staff and management to achieve sales goals through strategic planning andteamwork.

Developed a business plan for mobile Notary services focusing on refinancing and real estate closings.Managing budgets, expenses, training, and licensing requirements.Acheived 100% on the accuracy, on-time completion, and customer satisfaction in all assignments.Maintained professionalism and excellent customer service in high-stress and emotional situations.

Managed real estate transactions for accurate and on-time closings. Provided exceptional customer service.Maintained excellent customer and vendor relationships.Set up procedures to protect customers' personal information and ensure realtor safety.Trained agents on new applications and software.Assisted the real estate agents with scheduling inspections, ensuring the accuracy of paperwork, meeting transaction deadlines and financing requirements for an on-time closing.

Cross-trained and developed product knowledge to cover all sales departments.Utilized extensive product knowledge and strong communication skills to upsellproducts, leading to increased sales and customer satisfaction.Applied strong time management skills to assist customers, fulfill online orders, and replenish stockefficiently.

Managed corporate clients sponsoring Monster's high school and college events. Collaborated with the Event Planner to meet and exceed the sponsor's expectations.

Managed the planning process and all necessary tasks to produce conferences and exhibit halls. Maintained conference timeline and worked with the conference team to meet deadlines.Communicated with vendors to secure quality services without exceeding set budgets. Took responsibility for meeting budgets for all assigned events.Managed speaker and sponsor communications to ensure quality presentations for conference attendees.Developed consistent approach to meeting planning tasks by creating timelines, spreadsheets and tracking forms.Developed review process for sponsor and hotel contracts to ensure all requirements were met.Implemented new procedures to efficiently handle database management and participant communications.

Managed the registration process for all conference participants.Supervised registration and information desks, including assisting speakers, sponsors, and attendees at events ranging from 300 - 3,000 participants.Established customer service standards and credit card transaction procedures.Worked with a vendor to develop a custom registration database to accurately track revenue, expenses, session registration, and sponsor deliverables.