Natalie E. Email & Phone Number

Watford, United Kingdom

Execution of Microsoft (Active Directory/ Exchange) migration projects Execution Office 365 rollout for a number of usersExecution of Wireless (Access Points) and VoIP (Voice over IP) projectsCreate and manage Project Plans, Communications Plan, Statement of Works and Project Initiation Documents (PID)Build and maintain RAID logs (Risks, Assumptions, Issues and Dependencies) prioritising and create mitigation plans to minimise impact and escalate business critical issues in a timely manner. Highlight any breaches of tolerance and take mitigating action to rectifyCreated install request and captured projects on internal database. Liaise with the Operations Team to maintain internal systems and raise appropriate paperwork to allow the organisation to operate effectively i.e. timesheet completion and approvals, raising change request paperwork, client sign off sheets, etc. Manages the day to day operational & tactical aspects of multiple or large scale projects Review high level deliverables across projects Implements engagement review and quality assurance procedures in accordance with our methodology to ensure profitable and successful execution of consulting engagements as measured by regional goals and customer satisfaction Create and maintain project reporting to required customer standards. Provide highlight reports when requested to the Projects DirectorIdentify and document lessons learned and factor learning's into continuous improvement processIdentifies partnership opportunities & capitalises on “Add-on” sales opportunities across projectsHighlight and actively engage all project stakeholders and maintain close and on-going relationships through the life of the project. This includes effective communication within the project and to stakeholders

Canary Wharf London

Assisting with the integration to BT Global Exchange Video Conferencing to allow external Business to Business and End to End callsProducing Operation manual, Project/Communication Plans, Training guide for Credit Suisse operatorsAssisting with Technical Support for self scheduling BT Video Conferencing reservationsManage Project Financials, milestones, budgets and variances.Maintaining RAIDC Logs

London, United Kingdom

Coordinating all Global Deployment Cisco Telepresence installation and maintenance support, hardware installation and new dimension data video conferencing connectionsEnsures that the project delivers as-sold solution. Remains within budget and is delivered on time, while achieving quality criteria and maintaining client satisfaction. Provide installation progress reports, preparing site surveys for customer and the sales teamAccountable and responsible for project profitability through the protection of margins and control of costs.Translates the offered solutions into project plans and objectives and subsequently delivers according to theseProject set-up of aligning stakeholders, resources and operations with the existing scope while ensuring their efficiently managed. Accurately updated project communication plans, project plans ensuring projects are executed in line with required methodologies.Procuring network connectivity from Global carriers. Procurement and logistics of Cisco products.Scheduling Solution Architects and Project engineers diaries, creating installation job sheets, quoting for additional chargeable engineering works (Change Request), create video conferencing training documents, updating RAIDC (Risk, Action, Issue, decisions and change) LogsOrdering ADSL/SDSL/ Lease lines ensuring the services are delivered by BTEnsure Netsuite and project baseline tool are kept up to date with ongoing projects.Successful vendor management. Able to demonstrate stakeholder engagement, capturing end-user requirements and turning these into functional specificationsEnsuring UAT are completing to as sold solutions and operational. Delivery of Infrastructure projects in line with SOWAssisted with Video Conferencing Help Desk overfllowDelivery large-scale complex transformational projects.Integration of AV (3rd Party) and Video Conferencing installation

London, United Kingdom

Develop and maintain ‘Level 1 Master Schedule review’ and ‘Level 2 Summary Schedule’ incorporating work planned for the project (maintenance and renewals) of all fast lanes, with appropriate milestones to track the overall programme.Implemented the planning process in adherence to NCR’s point of sales timescales. Maintained a planning database (Quick Base), which allowed strategic planning information to be stored and managed. Working with internal and external stakeholders to execute the running of various projects. Identify any inter-dependencies between installation deliveries and provide early warning of potential conflicts.Ensure strategic priorities while being observed by individual delivery groups, including all project and maintenance activities. Ensure expenses are approved for staff and contractors. Assist Project Directors with strategic level planning decisions and also managing events and seminars. Co-ordination of all planning information from project teams, including maintenance contractors, tracking outstanding purchase orders checking for any discrepancies. Ensure the project plans are in line with the scope of works received from clients, travel from various locations ensuring quality of work is carried out.Assist in Implementing Change Control procedures reporting, analysis and monitoring of riskBudget monitoring.

Foundation, Prince2

Business Management Degree, Business, Management, Marketing, And Related Support Services, Upper Class 2.1

Gcse'S