-Continuous guest services in Swedish, Deep Tissue and Hot Stone modalities-Trained in Vichy Shower and Shirodhara techniques-Help with daily upkeep and cleaning

-Recruit, hire staff and onboard all new hires and continuously networking for bench candidates.-Coach and develop team members and other leaders on policies and protocols -Oversee our operations audit/processes and P&L management daily/monthly-9M with a team of 32 people staffed

-Oversee all leaders and staff in a 3.5M store with 32 employees. -Customer service focused and opening credit cards along with exceeding sales goals by setting the example -Interview, hire, onboard, schedule, coach/develop all staff and ensure proper feedback is given. -Operations of store processes by maintaining visual and standards and operating through P&L reporting.

- Creative thinker and problem solver who consistently analyzes and revises methods to improve efficiency and effectiveness.- Proactively seeks personal learning and development opportunities.- Proven success in client relations and retail leadership.- Hire and retain staff by gaining the employees buy-in - Scheduling, planning, inventory control and maintaining a presence on the sales floor.

-Coach and develop associates and management to next level.- Focused on customer service - meeting and exceeding sales goals.- Retain 80% of "A" players on staff and schedule reflects productivity.- Excellent networking skills to discover talent in other markets.- Award achieved of Gold and Diamond Council.

- Coach staff on policies and practices.- Focus on clients and their needs.- Visual merchandiser and knowledgeable of using prime real-estate.- Aware and prevention of shrink/loss.

- Managing and maintaining the store with opening and closing responsibilities.-Coached and trained staff on consistent customer service quality guidelines. - Achieving maximum sales potential through timely execution for all company merchandising directives and strategies.- Rewarded Field Leadership Conference for surpassing goals on the year.