Natalie Glasgow Email and Phone Number

Customer Experience Specialist @IN-SEAM: a private platform for luxury's connectors. Luxury, Connected. IN-SEAM is a platform that helps connectors (aka personal shoppers + stylists), who's relationships and recommendations power the majority luxury fashion sales, to better service their high-value clients by leveraging our platform to shop from the best assortment of products through our streamlined UI, curated network of luxury designers, and access to consignments, free shipping, and commissions. Founded in 2020, IN-SEAM (formerly The Reset Agency) is on a mission to shift the luxury value chain and bring power, efficiency, and financial reward to the people who drive buying decisions.

Sales Assistant @IN-SEAM: a private platform for luxury's connectors. Luxury, Connected. IN-SEAM is a platform that helps connectors (aka personal shoppers + stylists), who's relationships and recommendations power the majority luxury fashion sales, to better service their high-value clients by leveraging our platform to shop from the best assortment of products through our streamlined UI, curated network of luxury designers, and access to consignments, free shipping, and commissions. Founded in 2020, IN-SEAM (formerly The Reset Agency) is on a mission to shift the luxury value chain and bring power, efficiency, and financial reward to the people who drive buying decisions.

Pick and pack web ordersOpen web returns and reprocess for stockPhysically receive daily deliveries and help load outgoing shipments dailyReceive and put to stock new inventoryPick and pack retail transfer ordersPick and pack wholesale ordersWorking with Zedonk, CHQ, and TeamworkWeekly cycle counts of inventoryPrepare current and future direct to store shipmentsWeb admin (CHQ, Ship Station, Shopify)

Create personalized "Fixes" for new and repeat clientsUtilize brand specific algorithm combined with personal knowledge and client informationContinuously utilize feedback to streamline and improve future Fixes

Assisted at the Coterie Trade Show in New York City. Tasks included space management and selling.

Remote internship within the wholesale department.Duties include weekly selling data input, creating product knowledge packets, sending confirmation emails to clients, updating product information for virtual market week, working in warehouse, cross checking of orders, creating both international and domestic shipping labels.

Press Management; assisted with press collection, prepared and photocopied press samples, managed press email and inquiries. Updated and created new press list as well. Created look book and price list. Assisted customers in the store.Daily merchandising of store. Daily use of photoshop, excel, and mail chimp.Created invitations for press day.Assisted in preparing for sample sale.

Assisted during market week. Created Product Knowledge Packets and Style Guides for Clients.Updated selling data each week.Photoshoot assistant, and assisted in searching and acquiring past season samples.

Assisted in overall organization and management of da Vinci workspaces.Greeted guests and ensured proper sign-in procedures were followed. Creator and curator of bi-weekly newsletter.Assisting at recruitment events around campus.Helped with event planning; created posters, social media posts, and curation of event space and schedule.

Learned the basic operations of a consignment store, and becoming familiar with programs and systems used. Helped with website development.Helped with store management. Delivered items to client's homes.Assisted at trunk shows.

Aided in composition of mood boards and fabric books.Searched for and found clippings for press books.Organization of jewelry for photo shoots.Assisted at New York Fashion week.

Gained merchandising skills. Styled mannequins and documented them for the website.Organized jewelry and stocked new inventory.Helped customers with purchases.