Natalie Graham

Natalie Graham Email and Phone Number

Store Manager @ Nissan Motor Corporation
yokohama, kanagawa, japan
Natalie Graham's Location
Cleckheaton, England, United Kingdom, United Kingdom
About Natalie Graham

I am very confident, self motivated and driven towards achieving high standards. I always provide an exceptional service by performing any duties in a positive and professional manner. I thoroughly enjoy extending my knowledge and using my abilities to their very best. Key Skills- Excellent organizational skills.- Excellent telephone manner.- Excellent Interpersonal skills.- Enthusiastic and have a willingness to learn.- Very confident and outgoing.- I am very Customer Service focused. - Enjoy working in a busy atmosphere.- Happy to take charge of situations and help others to achieve.- Able communicate with all employees, employers and clients, regardless of seniority, appropriately and professionally, always projecting the company image.- A positive disposition when welcoming visitors, clients etc or answering the phone.- Excellent working knowledge of Excel, Word, Outlook, PowerPoint and Publisher.- Excellent knowledge of Sage 50 Accounting, Sage Payroll, Sage 200, Purchase Ledger, Sales Order Processing, Banking Reconciliation, Debtor Chasing etc.- Good computer keyboard skills typing speed of 75 WPM, good general IT skills and the ability to problem solve.I strongly believe that the best thing any company can offer is exceptional Customer Service whether that be direct face to face or over the telephone. I think that if every employee should offer a high degree of Customer Service and project the company image at all times.

Natalie Graham's Current Company Details
Nissan Motor Corporation

Nissan Motor Corporation

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Store Manager
yokohama, kanagawa, japan
Employees:
35332
Natalie Graham Work Experience Details
  • Dress2Party Ltd
    Store Manager
    Dress2Party Ltd Dec 2019 - Present
    Leeds, England, United Kingdom
  • Nissan Motor Corporation
    Front Desk Receptionist
    Nissan Motor Corporation Apr 2018 - Present
    Huddersfield, United Kingdom
  • Virgin Media Business
    Business Development Consultant
    Virgin Media Business May 2015 - Mar 2017
    Regional
    I worked as a Consultant for Virgin Media for 2 Years; I was involved with a range of projects and thoroughly enjoyed the demanding fast paced environment. My main job role whilst working for Virgin Media was Business Development Executive, I travelled around the UK visiting possible new business clients and existing clients concentrating on B2B sales. I built up a very strong relationship with many large companies across the board. I also spent a lot of time making telesales calls to potential new customers to offer services, to then arrange appointments which I have attended individually and also with colleagues from Virgin and members of other companies. I worked alongside a number of market leaders in Telecommunications and learnt a great deal of knowledge.
  • Thomas Cook Group
    Business Travel Executive
    Thomas Cook Group Nov 2013 - Mar 2015
    Bradford, United Kingdom
    Main Job Tasks and Responsibilities -Maintaining a professional relationship with clients.Identifying potential new business from old leads. Booking hotels, flights, rail, car hire etc. Use initiative to up sell and cross sell products to the client.Manage and schedule regular contact with portfolio of prospects.Opening accounts or making appointments over the telephone - dependant on the size of the account and customer needs. Managing employee expenses for clients.
  • Thomas Cook Group
    Customer Relations Manager
    Thomas Cook Group Sep 2012 - Nov 2013
    Bradford, United Kingdom
    Main Job Tasks and Responsibilities -To deal directly with customers either by telephone, electronically or face to facerespond promptly to customer inquiries.To handle and resolve customer complaintsobtain and evaluate all relevant information.To handle product and service inquiriesprovide pricing and delivery informationperform customer verifications.To set up new customer accounts.To process orders, forms, applications and requests. To organise workflow to meet customer timeframes.Direct requests and unresolved issues to the designated resource or department.Manage customers' accounts.Keep records of customer interactions and transactions. Record details of inquiries, comments and complaints.Record details of actions taken.Prepare and distribute customer activity reports.Maintain customer databases/profiles.Manage all filing & administration duties. Communicate and coordinate with internal departments. Provide feedback on the efficiency of the customer service process to the manager in a regular monthly meeting.
  • Signature Flight Support
    Accounts Payable & Receivable
    Signature Flight Support May 2011 - Aug 2012
    Bradford, United Kingdom
    Main Job Tasks and Responsibilities -Processing Customer Invoices on Sage and sending to customers.Chasing invoices in line with the timescales agreed using Sage aged debtors list. Reconciling payments made and received against the bank account. Keeping a record of purchase invoices.Matching up receipts on the company credit cards. Processing Supplier Purchase Invoices for payment. Working closely with the Manager to ensure any queries or questions are rectified.

Natalie Graham Education Details

  • Synapse Learning
    Synapse Learning
    Nvq Level 2 & 3
  • Synapse Learning
    Synapse Learning
    Business Management
  • Whitcliffe Mount Business & Enterprise College
    Whitcliffe Mount Business & Enterprise College
    Gcse A*-C

Frequently Asked Questions about Natalie Graham

What company does Natalie Graham work for?

Natalie Graham works for Nissan Motor Corporation

What is Natalie Graham's role at the current company?

Natalie Graham's current role is Store Manager.

What schools did Natalie Graham attend?

Natalie Graham attended Synapse Learning, Synapse Learning, Whitcliffe Mount Business & Enterprise College.

Who are Natalie Graham's colleagues?

Natalie Graham's colleagues are Ermina Vina Kusuma, Mark Beasley, Philip Rogers, Simon Wright, 山本知之, Aarón Paz, Jorge Enrique Lechuga Rico.

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