- Coach brand associates using an empathetic mindset to drive sales and maximize productivity- Delivered results in a dynamic environment by coordinating a team to reach shipment targets- Demonstrated ability to multitask by maintaining store presentation, managing employees, and completing opening/closing duties for a smooth transition to the following manager

- Reached out to internal stakeholders via email, telephone and video conferencing to interview candidates for an internal blog series- Collaborated on a team to build webpages and design graphics for a new website section- Aided the development of new marketing strategies by defining customer segments through market research to understand customer needs - Took the initiative to experiment and test a new email template builder, then shared experience of limits and tips with the team

Support businesses with strategic solutions for their design needs including logos, branding, social media content, web design, and print products.

- Demonstrated strong organizational and time management skills by managing multiple projects and ensuring completion ahead of deadlines - Designed print and social media advertisements for clients following their respective brand standards- Exemplified problem-solving abilities by assisting team members with troubleshooting technical and design-related problems

- Designed marketing materials to increase awareness and generate interest in upcoming readings and shows- Updated WordPress website, resulting in improved user experience, SEO results, and accessibility- Exhibited flexibility by being open to new tasks, such as event coordination, data entry, and bookkeeping, to support the growth and success of the company

Assorted customer service positions at A&W, Loblaws, Landmark Cinemas, and the Real Canadian Dollar Store. Managed tasks including stocking shelves, handling transactions and till cash out, reprting to managers, greeting customers, making product recommendations, and answering inquiries.