Natalie Higley Email and Phone Number

Keeps cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming case status with attorney.Helps develop cases by maintaining contact with people involved in the case; scheduling depositions; preparing and forwarding summonses and subpoenas; drafting complaints; preparing and filing discovery requests; preparing responses to opposing counsel; generating status reports.Keeps clients informed by maintaining contact; communicating case progress.Maintains case costs by verifying outstanding balances with attorney, clients, and providers.Supports case preparation by preparing case summaries and materials for mediation conferences; preparing pleadings; monitoring and obtaining discovery responses; organizing materials for team case review.Enhances trial proceedings by organizing evidence; preparing exhibits; scheduling witnesses; ensuring that witnesses are ready when needed; taking courtroom notes.Updates job knowledge by participating in educational opportunities; reading professional publications.Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Provide high-level administrative support by preparing and submitting analytical reports, handling information requests, and performing clerical functions such as receiving visitors, arranging conference calls, scheduling meetings, travel arrangements and manage expense reports. Work independently and complete tasks assigned by executive management. Preparing and submitting analytical reports and customer metrics to team daily. Work closely with sales and finance in setting up new customer accounts. Also work collaboratively with and in support of other team members and office administration.

Assists customers with service requests, process payments, handle inquiries regarding products, rates, regulations and policies. Query and input information in to computerized system. Cashiering, inventory & shipping/stocking,PC/keyboard input. Receipt and processing of payments for monthly telephone service, as well as direct sale purchases. Opens and processes payments for night depository. Operate Point of Sale terminal and balances cash drawers as required.Prepares bank deposits, forms, and reports.